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Quality Assurance Customer Service

Location:
Draper, UT
Posted:
April 17, 2013

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Resume:

Leonard R. Vogel

***** *. *** *. ******, Utah *4043 * 801-***-**** * *********@*****.***

QUALIFICATIONS:

. Over 10 years of combined experience in Production Control and

Procurement within the defense industry.

. Knowledge of earned value management system (EVMS) principles and

application, Continuous Process Improvement and Lean Manufacturing.

. PC skills including MS Office Word, Excel and PowerPoint, experience

with basic computer and hardware interfaces.

. Experience with scheduling, production planning/coordination,

outsourcing, material and labor variance controls, and manufacturing

performance reporting.

. Experience evaluating and monitoring suppliers and vendors for

adherence to delivery schedules and contractual compliance

requirements of specification and quality workmanship standards.

. Supervisory experience with a proven talent to provide a positive

functioning environment with a purpose to develop and empower the

department to work as a team and develop and efficient workflow to

achieve daily production goals and long term objectives .

. Secret security clearance previously held in various positions.

EDUCATION:

Associates of Applied Science in Electronics Technology

GPA: 3.25/4.00

Heald College, Milpitas, CA. July

1998

Helicopter Repair Technician,

Distinguished Honor Graduate U.S. Army Aviation

Logistics School, Fort Eustis, VA October 1993

Lean Manufacturing Certification,

University of Kentucky, Lexington, KY. June 2005

WORK HISTORY:

Senior Fab Support Technician,

IMFlash Technologies,

Lehi, UT September 2006 -Present

. Responsible for monitoring, sustaining, and improving the equipment

and/or processes on assigned area while working in partnership with

production team members and area engineers.

. Monitor tool performance, schedule and perform preventative

maintenance on assigned tool sets.

. Use mechanical, electronic and PC/software skills to troubleshoot and

repair equipment issues.

. Assist with equipment installs; tests; create and modify equipment

procedures; and increase tool uptime through systematic problem

solving and troubleshooting, quality workmanship, thoroughly document

all maintenance performed in established check sheets and tracking

programs, and routine review of maintenance check sheets and

procedures.

Team Leader Production Planning/Material Control,

L3 Communications (JOG)

Lexington, KY. March 2003 - July 2006

. Supervised, developed, trained and motivated of up to 12 employees,

in three separate work sites. Evaluated and supported the transition

of products and services to outside suppliers.

. Monitored program material, work in progress and manpower versus

program milestones and budget. Worked closely with production,

business, operations, production planning and material control

analysts in a team integrated environment.

. Coordinated programs by providing interface between Engineering,

Supply Chain Management, Quality Assurance and Operations Program

Management.

. Interacted with internal and external customers with respect to

product planning, problem resolution, and process improvement.

Equipment Maintenance Technician

Analog Devices, Inc.

Wilmington, MA May 2000 - May 2002

. Duties included setup, calibration, qualification and preventative

maintenance tasks on wafer fabrication equipment.

. Supported fabrication equipment to meet metrics of availability,

yield and processing capability.

. Performed Electro-mechanical root cause troubleshooting of

semiconductor manufacturing equipment. Disassembled, repaired, and

reassembled equipment according to operating manuals, schematics,

blueprints, etc. Used test and diagnostic equipment to perform

equipment checks.

. Worked with process engineers to understand process-equipment

interactions and limitations relative to operating specs.

Warehouse Supervisor

TruServ

Manchester, NH. August 1999 -

May 2000

. Coordinated and managed my assigned area within the distribution

center.

. Duties included supervising union employees to provide leadership,

motivation, and development in a team environment.

Manufacturing Associate

Unitrode Corp.

Merrimack, NH July 1998 - August

1999

. Operated diffusion furnaces, monitored statistical process controls,

reported variances.

Procurement Specialist

Raytheon Aerospace / NASA,

Mountainview, CA December 1996 - June 1998

. Facilitated and managed supplier issues (i.e., cost, quality,

delivery, customer service).

. Initiated and followed through on any material requirement changes

(Engineering Change Notices). Purchased assigned

materials/commodities of medium to high value from suppliers at the

lowest negotiated price.

Helicopter Crew Chief

United States Army

Fort Drum, NY April 1993 - October 1996

. Removed and installed aircraft subsystem assemblies such as engines,

rotors, gearboxes, transmissions, mechanical flight controls and their

components.

. Serviced and lubricated aircraft and subsystems.

. Prepared aircraft for inspections and maintenance checks.

. Member of flight crew with in flight safety as a designated duty.

Production Control Planner

Raytheon Company

Marlborough, MA

1982 - 1993

. Controlled flow of approved materials to meet production requirements.

. Coordinated interdepartmental activities with Program Management,

Quality Assurance, Procurement, Engineering and Contract

Administration.

. Identified raw material and component requirements to production from

engineering and production specifications and schedules.

. Advised management of the status of work in progress, material

availability and potential production problems to ensure that

personnel, equipment, materials and services were provided as needed.

Scheduled work, materials, equipment and personnel based on project

timeframes.

. Mitigated material supply issues for production requirements.

. Prepared work orders or purchase requests for production.

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