DENNY PHILLIPS
*************@*****.***
PROFESSIONAL SUMMARY
Human Resource Executive offering over seven years of experience in recruitment, retention, training and development
and coaching. Managed risk along multiple lines production and team development, reporting progress and vision to
senior management. Possess a comprehensive background in conflict resolution, strategic planning, and benefits
administration derived from five years in the United States Army and private sector. Project Manager while in Freetown,
Sierra Leone with the Human Right Organization managing company process improvement. Career supported by MBA
and a Bachelors of Art in International Relations.
• Operations Management • MS Office Suites • Training / Development
• Supply Chain Management • Employee Relations • Data Analysis
• Policy Design / • SharePoint Data Entry / • Communication (oral / written)
Administration Updating
PROFESSIONAL EXPERIENCE
Walkway Staffing, Charlotte, NC 2012 – Present
Senior Data Quality Analyst Team Leader
Supervise the production of the department; training, coaching, validating, providing critical decisions on client cases on
foreclosed properties.
• Provide guidance on process improvement by organizing a value stream map on all the current processes and
eliminating duplicate work and errors to the operation manager
• Utilizes Doc Plus and Doc Solution to analyze, query and manipulate data according to defined business rules,
procedures, correct errors, quality control and validation information
• Follows define audit procedures to do quality check through Document Plus to produce required metrics
according to defined procedures
• Train and coach 23 employees on Document Plus and Document Solutions in order to find errors within
documents
Spectrum Brand, Mooresville, NC 2012
Sales Assistant
Provided forecasting analysis in reference sales in all regions and what the next week or month might look at using DOTS
system to help plan for inventory on hand versus sales analysis consisting of and the results of the forecast
• Created demand upload on inventory for the organization
• Assisted the supply chain change manager in completing the fill rate and replenishment plans by calculating on
time versus late mechanize
• Used DOT to create yearly, monthly, and daily reports on sales and inventory; collected and analyzed data sales
data
• Assisted the supply chain department on analyzing what is needed to be shipped to which RDC
United States Army, St. Paul, MN 2009 – 2011
Case Manager / Change Manager
Analyzed changed record to determine error, punctuality and system and issued change schedule.
• Updated management on business trend and advised methods to improve by providing training on the trend
through email and one on one
• Assisted in ensuring the successful launch of the medical record department by implementing programs and
policies in the areas of training, new employees implementation, development, benefits package
• Fostered a team work / open door environment conducive to positive dialogue throughout the organization
DENNY PHILLIPS Page 2
United States Army, St. Paul MI 2008 – 2011
Human Resources Specialist
Researched and organized training on policies, job descriptions and coaching; conducted a background check for five
employees by calling references and previous employers.
• Prepared and maintained employment records related to events such as hiring, termination, leaves,
transfers, or promotions, using human resources management system software
• Addressed employee relations issues, such as harassment allegations, work complaints, or other
employee concerns
• Evaluated personnel qualifications for special assignment. Prepares and processes requests for transfer
or reassignment
• Prepared and monitored requests for identification cards and tags, leaves, and passes, line of duty
determination, MILPER data and information management, orders for temporary duty and travel,
training, personnel Security Clearances, and reassignment
United States Army, Brooklyn Park, MN / Benson, NC 2008 –2011
Supply chain team leader for ordering / storing and keeping records for military equipment; conducted monthly and
annually inventory counts on all equipment 3 million dollars.
• Lead my squad to accomplish specific mission inventory count, issuing and turn- in instructions-
• Ensure that my squad of 7 has the right equipment for the mission by physically check for the equipment
• Recruited seven soldiers to enlist into the National Guard from Minnesota
• Advised five employee on benefit’s packages and compliance with military policies
United States Army, IPERMS Personal Record Branch, Rosemount, MN 2008 – 2009
IPERMS Specialist
Created and established departmental goal and objectives to achieve personal records be correctly placed in the system
and the right records are in the system for 110 Soldiers a day.
• Managed 35% of Minnesota’s batches and worked with management wrong document attached under the wrong
tab
• Organized files and corrected inaccurate records; Created system document folders and maintained the updates
• Responsible for department moving up two places in overall country rankings for improved productivity through
dedication, speed, and accuracy by creating detail training tools and one on one guidance
Human Rights Organization, Freetown, Sierra Leone 2002 – 2004
Project Manager
Presented periodic dashboard reports on business processes and news ways to developed training and process
improvement for the military; arranged conferences to educate people on human right issues and how to change the
society.
• Provided training and development to the organization consisting eight employees and job / cross training;
coached, mentored and led three staff members in the research department
• Recruited three new employees by reviewing resumes, conducting interview and extend job offers
• Assisted in 40% negotiation of benefit packages by pay grade and experience; ensured that managers and
associates followed EEO policies through email follow up and meeting
EDUCATION
Keller Graduate School of Management, MBA, Charlotte, NC
University of Minnesota, BA in International Relationships, Minneapolis, MN
United States Army, Military Human Resources / Supply Chain Management School, Fort Lee, VA
United States Army, Professional Development and Management, Norway
United States Army, Training and Development School, Fort Dix,NJ