Erica Diloreto

**** * ******* ** *** ****

Chandler, Arizona 85286

absjno@r.postjobfree.com

480-***-****

Summary:

Bartender with more than two years experience in a nightclub bar setting. Driven to provide guests with exceptional service and genuine hospitality.

Talented Bartender/ Server successful at consistently delivering the highest quality service. Fast worker who always goes the extra mile to sell more and keep customers happy.

Highlights:

Beverage Alcohol Sellers and Servers Education Training course (B.A.S.S.E.T.)

Excels at upselling

Alcoholic Beverage Commission Seller/Server Certification

Gregarious and positive personality

Friendly and enthusiastic

Flexible schedule

Experience:

Bartender

April 13 - April 14

Skyy Vodka Tent at The Scottsdale Culinary Festival

Scottsdale Arizona

Provided prompt, efficient, friendly, and quality service at all times.

Quickly mixed a variety of simple and complex cocktails.

Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.

Maintained a positive working relationship with fellow staff and management.

Prepared and served permanent and portable bars operating within the event.

Mixed and poured juices according to projected business.

Provided fast, friendly, professional service to all guests.

Promoted upcoming bar events.

Quickly removed debris accumulated at the bar to consistently maintain a clean service area.

Set up special events and private parties.

Greeted all customers, recorded correct orders and performed cashiering duties.

Accurately filled customer orders.

Promoted positive customer and associate relations through courtesy, service and professional appearance.

Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.

Cocktail Waitress

Skin Cabaret

Scottsdale Arizona

January 2013 - April 2013

Provided prompt, efficient, friendly, and quality service at all times.

Maintained a positive working relationship with fellow staff and management.

Promoted upcoming bar events.

Accurately filled customer orders.

Promoted positive customer and associate relations through courtesy, service and professional appearance.

Bartender

Christies Cabaret

Phoenix Arizona

January 2011-December 2012

Accurately balanced cash register at all times.

Provided prompt, efficient, friendly, and quality service at all times.

Quickly mixed a variety of simple and complex cocktails.

Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.

Operated credit card machines correctly and quickly.

Greeted newly seated guests in a friendly and timely manner.

Maintained a positive working relationship with fellow staff and management.

Quickly removed debris accumulated at the bar to consistently maintain a clean service area.

Operated cash register and processed customer cash and credit card payments.

Effectively handled customer complaints and special requests.

Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.

Cashier / Server

Someburros

Tempe Arizona

August 2011-January 2012

Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers

Greeted guests and sat them at tables or in waiting areas

Kept drink stations clean and ready for service

Located items requested by customers

Performed serving, cleaning, and stocking duties in establishments

References:

Cregg Butler 480-***-****

Nina Newman 480-***-****

Lori Spataro 480-***-****

Summary:

Licensed Cosmetologist with four years of experience providing hair services. Areas of expertise include; Make-Up Artistry, Color, Cutting, and styling

Highlights:

* Extensive experience with Make-Up Artistry and Cosmetology

* Commitment to quality and service

* Committed to 100% client satisfaction

* Perform well in high-demand, fast paced enviornments

* Excellent organization and coordination skills

* Strong communication skills

* Excellent verbal communication

* Fast learning

* Relationship/team building

* Strong communication skills and client focus

Experience:

HairStylist

Us Haircutters

Chandler Arizona

November 2011 to May 2012

*commission stylist

* Achieved high client satisfaction for Cuts and Styles.

*Created repeat business by many clients

*Excellent reviews

Hairstylist

Arizona Hair Co

Chandler Arizona

January 2010 to April 2010

* Achieved high client satisfaction for Cuts and Styles.

* Consistently recognized by management for providing superior customer service.

* Created repeat business by developing long-term relationships with regular customers.

Hair Stylist Assistant

Tuscany Salon

Scottsdale Az

September 2009 to January 2010

* Worked closely with my boss to produce quality services for all her clients

* Consistently received positive feedback from clients on performance reviews.

* Achieved high client satisfaction for shampoos.

*Helped run the tanning salon as well

Hair Stylist Assistant

Esthetitque Paris

Scottsdale Az

March 2009 to January 2010

* Consistently recognized by management for providing superior customer service

* Collaborated with my boss to ensure the delivery of efficient, high-quality service

* Achieved high customer satisfaction for color applications and shampoos

* Worked closely with clients to produce and positive and relaxing experience

Receptionist

Great Clips

Tempe Az

January 2008 to March 2009

* Reviewed weekly inventory charts and recorded facility needs.

* Enforced safety procedures in accordance with facility policies and government regulations.

* Maintained daily cleanliness of stations, combs brushes, and bathroom.

* Responsible for daily set up of five stations

* Handled guest complaints, maintaining a positive salon experience

* Consistently received positive feedback from clients on performance reviews.

* Resolved client complaints

Education and Training:

East Valley Institute Of Technology

Mesa AZ

Cosmetology2008

Licensed Cosmetologist

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