Customer Service Executive Staff

Willie L Nunnery

**** ********* ****** *********, ** Zip 27211

Phone 615/294-4034 Email ******.*.*******@*****.***

Profile Summary

I have the proven ability to exercise good judgment and work well with minimal supervision. I am a highly dependable, trustworthy

and loyal employee. In my prior work experience I have made customer service a priority. After a long term position, I decided this

year to alter my course and invest money and time into increasing my skills and therefore my opportunities. I am most interested in

a position that will allow me to gain experience in the HVAC field while hopefully utilizing the skills and abilities I’ve developed over

the past 15+ years.

Employment History

GCA Sevices – Head Custodian, Nashville, TN 7/2010 – Current

*Point of contact for executive staff, teachers and/or evening staff to troubleshoot problems or requests

*Monitor the daily maintenance and cleaning of school during business hours

*Floor care maintenance i.e. stripping, waxing and buffing

*Responsible for supply management and inventory control

Reason for Leaving: This is a good position, but I am seeking a new opportunity that will allow me to utilize the skills I have been and

am attending school for.

Metropolitan Nashville Public School (MNPS) – Night Shift Lead Custodian, Nashville, TN 12/1995 – 6/2010

*Nightly cleaning of entire school in preparation of next day operations. Cleaning consisted of dusting, window cleaning, trash

removal, floor maintenance and identifying any maintenance repairs.

*Building manager on weekend for private company rentals of facility

Reason for Leaving: MNPS outsourced the functions of this position to GCA and that company offered me the opportunity of

continued employment

Education

Tennessee Technology Center, Nashville, TN

Currently pursuing HVAC Certification, planned program completion 2013

*HVAC Air Conditioning Certification received EPA Type1 Type11 Type111 Universal Certification and Electric Certification

Heat gas certification Heat pump certification

Contact this candidate