Customer Service Technical Support

Jonathan Omar Colon

**** ******** **** *****, ** PH: 760-***-**** Email: *****************@*****.***

Skills, Awards, and Achievements:

• Obtained experience working in high volume call center environments

• Obtained experience and insight in Customer Service, Technical Support, and

Sales.

• Developed strong communication and interpersonal skills

• Bilingual fluent in English and Spanish

• Can type 40 wpm

Relevant Employment History

Direct TV Albuquerque, NM Technical Support Specialist 1/1/11 – 9/1/12

Duties and Responsibilities: Provided solutions to clients’ incoming calls in a customer

service fashion

ClientLogic Albuquerque, NM Technical Support Specialist 1/1/10 – 1/1/11

Duties and Responsibilities: Provided solutions to clients’ incoming calls in a customer

service fashion.

Xentel Albuquerque, NM Telesales Agent 1/1/08 – 1/1/10

Duties and Responsibilities: Cold calling potential donators raising funds for non-profit

organizations.

Contact this candidate