Customer Service Accounting
Resume:
Romelia Aimee Guzman
L aredo, Texas, 78040
***************@*****.***
Objective:
To secure a position with a well-established organization with a stable environment that
w ill lead to a lasting relationship in the field of finance.
Acquired Skills:
Speak, Write, and Read English and Spanish Fluently
Answer Phone with Multiple Line
Screen and Direct Phone Calls to Proper Extension
Perform Administrative Duties for Organization
Very Well Versed in the Workings of an Office
Taking Messages for Callers
Greeting Visitors to the Company
Providing Adequate Customer Service
Managing and Updating Financial Records
Managing Financial System Reports
H igh Accuracy of Numeration
Capable of Working With Computers for Long Periods of Time
Fast Typing
1
Attention to Detail and Accuracy
Able to Manage Mul tiple Tasks
Well Organized with Appointment Logs
Computer Skills
o Work
o Excel
o Power Point
o Outlook
o In ternet Explorer
Certifications:
Cardiopulomary Resuscitation
Education:
Texas A & M In ternational University
o Currently Pursuing a Bachelor’s Degree in Nursing
South Texas Training Center
o Phlebotomy Certification
Laredo Community College
o Accounting I
o Accounting I I
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o Business Administration
o Payroll and Business Tax Accounting
o Spreadsheets
Working Experience:
Sames Ford Motor Co. (January 2010- August 2011)
o Responsibilities:
Correct Procurement Documents
Make and Ent ry Form for Each Financial Transaction
Collect Financial Records for Preparing Reports
Prepare Basic Account Reconciliations
Make Basic Cooperation with Other Staff
Use Computer Programs for Processing Financial Data
Direct Phone Calls to Proper Person
Able to Manage Large Flow of Customers with Payments
Able to Manage Large Amounts of Money with Reports
Laredo Community College Barnes and Noble Bookstore
(December 2008-June 2009)
o Responsibilities:
Provide Proper Customer Service to Customers
Charge Customers for Purchases
3
Aimee’s Sno-Ball (Current Business Co-Owner)
o Responsibilities:
Accounting of Business
Order Supplies for Business
Provide Customer Service to Customers
Provide Payroll Documentation to Employees
References:
Rossy Santos 956-***-****
o Sames Ford Motor Co., Laredo, Texas
Norma Alverdi 956-***-****
o Sames Ford Motor Co., Laredo, Texas
Ernesto Rubio 956-***-****
o Sames Ford Motor Co., Laredo, Texas
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