Manager Customer Service

julian Andrew Verdugo

**** * *** ******

Tempe, AZ 85251

Message: 480-***-****

******.*******@****.***

Education

• Currently enrolled at Scottsdale’s prestigious Community College, Scottsdale, AZ

• Pursuing Associates in Fine Arts

• Pursuing Yoga and Weight Training certificate

Summary of Qualifications

• Excellent customer service skills with individuals from diverse backgrounds; able to effectively build and maintain positive relations, contemplating and anticipating needs, and resolving complaints

• Strong communication, organizational, problem solving, improvising, and multi-tasking skills

• Proven ability to work independently and as a team member

• Competent at handling monetary transactions

• Computer skills include but are not varied too: Microsoft Word, Excel, Power Point, Office, and adobe Photo-Shop, Apple, P.O.S., and S.O.S.

Work History

2012-Present Student Worker Technician Performing arts Center

Scottsdale Community College Scottsdale, AZ

• Serves as performing arts center technician, gives tours to potential students

• Sets up the stage for certain events; Example- Nurses Graduation Ceremony

• Serves as House Manager for certain events

• Organizing for the venue manager, Cat Dragon, who is also my boss.

2006-2008(SUMM) Busser/Bar back Tango Grille Scottsdale, AZ

• Putting in orders for servers

• Pre-bussing tables

• Starting simple jubilee conversation with the regulars

• Make OHIO State Buckeye Banners inside and out of the restaurant for strolling Fans

2005-2007 Shift Leader/ Cake Decorator

Baskin Robins/Dunkin Donuts Scottsdale, AZ

• Decorate cakes for rituals, ceremonies, birthdays and many other events

• Control of the drop box funds and cash register tills

• Checking inventory and keeping track of what is needed

• Putting out new promotions and proactively telling customers about new promotions

Volunteer experience

• Read books to children at Kyrene Del Norte Elementary School Tempe, AZ

• Building abstract art for “The Fox on the Fairway” show at The Phoenix Herberger Theater; Spring 2013

Activities

• Performing in S.C.C.’s 6th annual Cabaret Spring 2013; Theme- It’s All Relative; Family Portrait

References

Cat Dragon Performing Arts Center Manager 480-***-****

Amanda Embry Performing Arts Center Designer **********@*****.***

Mark Eschbach P. A. C. Sound Engineer/Producer 602-***-****

Haydn Bronte Financial Aide Advisor 480-***-****

Contact this candidate