Customer Service Assistant
Resume:
Krishana Phipps
Florida 32907
**********@*****.***
Career Focus
To obtain and secure a challenging position that will allow me to utilize my acquired skills to
provide my best level of work in my desired field. My gregarious nature, independent spirit and
ability to overcome adversity are assets that will be my cornerstone in my quest to achieve
excellence.
Education
Lafayette high school 2002
Brooklyn, New York
Everest University 2012
Melbourne, Florida
Completing a 2 year degree in criminal justice
Work experience
Customer Service Rep.
April 2006 to current
Sam’s Club
Melbourne, Florida
Cashier
May 2000 to September 2000
McDonalds Restaurant
Brooklyn, New York
Cashier
July 2001 to November 2001
Wendy’s Restaurant
Long Island, New York
Dry Cleaner Clerk
January 2003 to June 2005
Draiman Enterprises Inc.
Rockville, MD 20850
Skills
Problem solving
As a cashier I am challenge with everyday problems that requires me to come up with a
satisfactory solution for both the employer and the customers. Providing affective services to
customers in a timely manner.
Leadership
Trained new cashiers in their duties and responsibility as a customer service rep.
Serve as the employee of the month for multiple months, demonstrating exceptional services to
the customers and performing my duties as required of me.
Communication
Trained, overlooked, and interact with coworkers and customers. Communicated with a wide
diversity of people every day through my job and at school completing my education.
Community service and certification
Madison Square Boys & Girls Club
• Volunteer as an admin. Assistant from 2/2001 to 6/2001. Filing documents, making
appointments and helping children with after school activities and homework.
Sephardic Nursing Home
• Volunteer as a nursing assistant from 9/2000 to 6/2001. Responsible for the needs of the
patients, making beds, running errands and delivering confidential documents,
completing paperwork for a unit of 75 patients.
Coney Island Hospital
• Volunteer as a nursing assistant/ front desk rep. from 9/1999 to 6/2000. Answering
phones, transporting patients to their rooms, setting up appointments and assisting new
patients.
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