Customer Service Sales

Daniel J. Rice

*************@*****.***

cell 732-***-**** home 732-***-****

OBJECTIVE

I am looking for a job where my experience and skills can contribute in a team

environment. I am used to a busy environment where multi-tasking, planning and

problem solving are necessary skills while maintaining good relations with customers

and coworkers.

I am a Bi-Vocational Pastor of a small church and have worked full time in addition to

those duties since 1984. I am not available for Sunday hours. I prefer M-F daytime

hours as I am involved with Boy Scout Troop 364 as the Committee Chair and other

school and Scouting activities which usually occur evenings and Saturdays.

WORK EXPERIENCE

Sales Specialist, Branch Technical Services

March 2002 - April 2013

Sherwin-Williams Commercial Store #5000 Edison, NJ

Retail

Received and entered orders from phone, fax, email and customers at the counter.

Arranged for shipment or pick up of orders. Searched sales history to ensure

consistency of product and color on jobs. Opened new accounts, made lead generation

calls. Worked in all aspects of sales floor and office needs, inventory management,

restocking, forecasting, computer file maintenance and sales.

Verbal and written communications. Listening and making recommendations to

customers

Shipping Coordinator

March 1999 - March 2002

Sherwin-Williams Maunfacturing Plant Edison, NJ

Manufacturing - Other

Prepared Truckload and LTL shipments with Bills of Lading and shipping papers.

Oversaw reallocations, securing of loads and tracking of shipments on 10 to 12

truckloads per day. Arranged for LTL shipments, contacted carriers for best options.

Computer, verbal and written communication.

Production Scheduler

November 1995 - March 1999

Sherwin-Williams Manufacturing Plant Edison, NJ

Manufacturing - Other

Checked requirements on all products sourced on the plant by distribution warehouses.

Printed and distributed batch slips to formulators, production, label print shop, and

shipping. Tracked and reallocated filling and shipping information as needed or

requested by customer service. Met daily with plant and production supervisors to

address issues and facilitate timely delivery of product into the supply chain.

Forecasting, supply chain management, coordinating with many plant departments and

outside contacts., Was ISO 9001 Lead auditor when the plant was certified.,

CDL Driver

November 1989 - November 1995

Con-Lux Coatings Edison, NJ

Manufacturing - Other

Delivered coatings to customers throughout New Jersey, NYC and eastern PA.

CDL Class B with HazMat certification.,

Assembler and Installer, Documenter

October 1984 - October 1989

Mainship Motor Yachts Marlboro, New Jersey

Marine Mfg & Services

Produced 31' to 40' pleasure vessels in a four production line assembly plant. Installed

engines and hardware, worked with wood, fiberglass, metal and other materials in

building modules for staterooms, berths, galleys, heads and salons. Assembled decks

and fly bridges. Worked to document all aspects of each boat model's assembly for

training and for use by floaters and QC.

EDUCATION

Bachelor's Degree, Bible Languages and English Bible, Pastoral and Counseling

Studies, August 1977 - May 1980

California Missionary Baptist Institute Bellflower, California

Bachelor's Degree, Bible Languages and English Bible, Pastoral and Counseling

Studies, January 1975 - May 1977

Gulf Coast Baptist Institute Theodore, Alabama

CERTIFICATION

Computer Systems Repair, May 1973

US Air Force Technical School, Biloxi, MS

38 week course in Computer Systems Repair. Awarded 42 sem. hrs credit by

Community College of the Air Force. Reached rank of E-4 Sergeant in the USAF and

E-5 Staff Sergeant while serving in the Alabama Air National Guard.

PROFESSIONAL MEMBERSHIPS / AFFILIATIONS

Boy Scouts of America Order of the Arrow

Girl Scout Leader

HONORS & AWARDS

Vigil Honor, Na Tsi Hi Lodge, BSA

10 year service pin GSA

CAREER HIGHLIGHTS

I have consistently received high performance reviews. I have a copy of the 2012 review

which I can make available to you.

INTERESTS

Family/Children, Church Activities, Community and Youth, Boy Scouts, Girl Scouts,

Homeschooling, Volunteer in Parks - Longstreet Farm, Holmdel

REFERENCES

Wayne Swinsburg, co-worker, Con-Lux and Sherwin-Williams

732-***-**** Professional

Eugene Weresow, Production Supervisor, Sherwin-Williams

732-***-**** Professional

Ed Semple, Boy Scouts of America Leader

732-***-**** ***********@*******.*** Personal

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