ANGELA SONZOGNI
** ******** **. ******* ******, PA 190**-***-*** 6387 *************@*****.****
Customer Service
High marks for customer service satisfaction
EDUCATION
DCCC some college
[Type list of degrees, awards, and accomplishments]
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EXPERIENCE
Customer service Aug. 2009 – present
Described product to customers and accurately explained details and care of merchandise.
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Answered questions regarding store and products, while maintaining knowledge of current sales and store
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promotions.
Maintained up to date knowledge of store policies regarding payments, returns, exchanges.
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Assisted customers in person via telephone
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Great with computers: Excel, Word, & Internet Explorer
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SKILLS
Strong Organization skills
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Fast learner
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Energetic work attidude
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Proofreading
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Telephone skills
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