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Sales Customer Service

Location:
Lake Worth, FL, 33463
Posted:
April 16, 2013

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Resume:

ACCOUNT MANAGE M E N T SALES REPRESENTAT I V E SALES MANAGE M E N T

Bilingual, top performing professional, with over 5 years of experience in outside sales and

d irect terri tory sales, account management, and new business development, who excels in meeting

and exceeding sales goals.

Currently ranked as #1 outside sales rep with Crystalline Water generating a 90% closing

r atio of 15 - 20 accounts per month and recognized for holding the record for most free t rials in

one day (five).

Recognized as a leader with experience building a strong team of professionals t hrough

f ield t raining and coaching of successful sales strategies and best practices that i mprove

p roductivity and produce results.

Possess excellent communication skills with ability to quickly build rapport with new

p rospects and pre-qualify through detailed information gathering and close the account resulting

i n a 100% retention rate.

Credited with successful promoting of credit card products and services at table-top

events, t radeshows, and airports and for consistent follow up (the follow up experience in my

career relates only to crystalline water) while upholding an image of professionalism, tact, and

sensitivity.

A E

REAS OF XPERTISE

Time Management

New Business Development Consultative Selling

Promotions/Marketing

Event Marketing Customer Service

Presentation Skills

Leadership/Team Building Fluent in Spanish

E XPERI ENCE

R OF E SSI ON AL

P

CRYSTALL I N E WATER, DEERF IE L D BEACH, F L (2012-PRESENT)

OUTS IDE SALES ACCOUNT EXECUT IVE

Develop new accounts selling Crystalline Water products and services to prospective clientele by

i dentifying and qualifying new business opportunities, canvassing, and cold calling.

Prepare and deliver sales presentations to key decision makers and overcome objections by

emphasizing benefits and value-based incentives to earn business.

Negotiate terms of contracts producing a closing rate of 9 out of 10 free t r ials.

Generate $30,000 to $50,000 in monthly revenue with 75% profit margin.

E L I T E M ARKET I NG, A T LANTA, GA (2010-2012)

C RED IT C ARD SALES SPECIAL IST /T RAINER

Performed fast paced, face-to-face sales, in a high volume, high traffic environment attaining 40

credit card accounts per shift with a 60% approval rating.

Persuaded potential customers to impulsively buy focusing on customer value-added benefits.

Ranked as one of top three sales specialists and chosen to personally t rain fellow associates in the

f ield.

TEA M Ma rketing, Atlanta, GA (2009-2010)

DIRECT TERR ITORY SALES REP

Sold Air Tran credit card to passengers and business owners inside Atlanta’s Hartsfield-

Jackson Airport, the busiest airport in the world.

EL I T E MARKET I NG, FORT LAUDERDALE, F L (2007-2009)

D IRECT T ERR ITORY SALES R EP

Sold Barclays credit card accounts to consumers and business owners at Ft. Lauderdale

A irport and at events via table top promotions consistently opening over 600 credit card accounts

monthly with a 40% approval rating; credit cards included BJ’s Visa, Harley Davidson Visa,

M idwest Airlines MasterCard,

F ree Spiri t MasterCard, and US Ai rways MasterCard.

E D U CAT I ON /L I CE N SU R E / A F F I L I AT I ON S

Obtaining CNPR certificate, Pharmaceutical Sales Training; expected completion summer 2013

Bachelor of Arts, Communications, Florida Atlantic University, 2009

Palm Beach Community College; Member, Phi Theta Kappa College Honor Society



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