High School Sales

Alexander Espinoza

**** ***** ** *** * 619-***-***** *******************@*****.***

PROFILE

Proven skills in team-building and working with a diverse population. A hard-working, dedicated

and trustworthy individual with a commitment to exceptional work. Possess excellent customer

service etiquette. Punctual. Possess excellent communication skills. Proficient in Spanish and

English. Excellent problem solver. Fluency in A+ support. Fluency in Microsoft Office software

and computer programming. Goal-oriented and driven.

EDUCATION

San Diego City College: Fall 2011-Present

B.A. Sociology- Expected Graduation Spring 2015

San Diego High School Educational Complex: School of Science and Technology:

High School Diploma- Graduated June 2010

WORK EXPERIENCE

San Diego High School Associated Student Body, 2008 – Present

Commissioner of Technology & Alumni Relations

As a member of the SDHS student government my job was to assist in hosting & participating in

school wide and community events. Upon Graduation I became an active volunteer assisting

with Alumni Relations.

Utilized extensive critical thinking skills; worked under strict deadlines with various com -

munity organizations; liaison for outside vendors.

Collaborated with well-known local organizations: i.e. San Diego Blood Bank, Rady’s Chil -

dren’s Hospital, City of Hope, YMCA, and St. Vincent De Paul to support the student body

and community.

Organized and managed a weekly child daycare program for the San Diego High School PTA.

The daycare program served children ages 4-11.

Fry's Electronics: 2010-2011

Computer Sales Associate

Responsible for creating a client base, meeting daily sales quotas. Becoming an integral part of

establishing the professional business image in the region, with friendly, hardworking

attentiveness to customer comments and concerns. Solved customer needs.

Assisted customers in a professional manner.

Helped customers resolve their technological needs.

Cox Communications: 2009-2009

Broadband Test Desk Agent/Assistant to the leading IT Engineer

Assistant to the leading IT Engineer, constantly moving at a very fast pace.

Utilized critical thinking skills in order to address very complex technical issues. Daily check-

up of technical equipment, and generating daily reports of office equipment.

Using team work skills to create and present ideas in weekly department conference meetings.

Responsible for recording and calculating employee scorecards and metrics using excel, re n-

dering weekly D.E.E reports. (Department Employee Efficiency Report) Addres sing customer

technical support issues/complaints. For example, troubleshooting issues with their high speed

internet service.

Alexander Espinoza

4350 Idaho st Apt B 619-***-***** *******************@*****.***

REFERENCES

Stacey Seiders San Diego Unified School 949-***-****

SDHS ASB Advisor District

Francisca Del Carmen San Diego Unified School 619-***-****

Vice Principal District

Isaac Camacho

A.S.B President (2009-2012) Primetime-Harmonium 619-***-****

Primetime Activity Leader

Phonso McEllroy Fry's Electronics 408-***-****

Computer Sales Associate

Francisco Cortez Fry's Electronics 858-***-****

Computer Sales Supervisor

Tony Walker Fry's Electronics 858-***-****

Components Supervisor

Paul Andolini Fry's Electronics 714-***-****

Store Manager

Beth Harley Cox Communications Cox store number: 619-***-****

Cox Communications

Broadband Test Desk

Department

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