Human Resources

LYNN HOOKS

**** ****** ****** 215-***-****

Redondo Beach, CA 90278 lynn ******@*******.***

PROFESSIONAL EXPERIENCE

Applabs, Inc, A CSC Company, PA 2010-

present

Human Resources Manager

Responsible for employee relations, benefits administration and managing

all human resources activities

. Integrate global new hires and transfers (India) to benefits and

payroll.

. Monitor short term disability and assist employees with claims.

. Assist employees and management to resolve employee relations issues.

. Design and conduct cross border orientation of employees transferring

from overseas locations.

. Reduced cycle time with streamlined open enrollment process.

. Complete 5500 filing and facilitate required audits.

. Reduced cost of benefit programs by 5% through effective negotiation

with no compromise to overall benefits.

. Manage HR reporting and communication.

. Active and key participant in the post-acquisition integration activity

with CSC.

GMAC Residential Mortgage, PA

2005-2009

Human Resources Client Specialist

Responsible for payroll and benefit administration for up to 9000 employees

. Successfully process bi weekly payroll utilizing PeopleSoft 8.8 for up to

1800 employees.

. Process incoming garnishments and terminations.

. Resolve employee issues concerning payroll and benefits.

. Maintain and process leave of absence and short term disability claims.

. Assist with successful transition of approx 6000 employees to new vendor.

First Advantage Corporation, Fl

2004-2005

(A member of The First American Family of Companies)

Human Resources / Payroll Specialist

Responsible for resolving payroll issues for approximately 1700 employees

in 45 states.

. Obtain foundation data to successfully integrate new acquisition

employees into corporate payroll and benefits

. Corporate liaison to resolve all escalated payroll and benefit issues

. Process involuntary terminations and severances in accordance with

federal and state compliance

. Administer leave of absence and FMLA

. File state withholding and unemployment tax documents for each new

acquisition company.

LYNN HOOKS

Page 2-215-***-****

Service Experts, FL 2001 - 2003

(A division of Lennox, International)

District Human Resources Administrator

Responsible for supervising human resource administration and employee

relations at 14 service centers throughout Florida for approximately 300

employees

. Initiate training for human resources administrators on federal and

state employment compliance laws.

. Design and implement a process and form to insure consistent

corrective action and discipline.

. Monitor federal and state payroll compliance at each Florida service

center.

. Work with corporate human resources and legal staff to resolve

escalated employee relations issues.

. Coach management staff on interviewing and selection procedures with

regards to EEO compliance

. Consult and train general managers on employee relations and

performance issues.

Sears, Tampa, FL 1992 - 2001

Human Resources Specialist 1996-2001

Responsible for payroll processing and record keeping utilizing PeopleSoft

Maintained payroll and records for a diverse workforce of approximately

250 associates Resolve employee relations issues.

. ?nvestigate all employee relations issues and train store staff on

procedures.

. Conduct all initial interviews and new hire orientations.

. Direct supervisor of the store trainer while overseeing all ongoing

training programs.

. Monitor federal compliance requirements for affirmative action, equal

employment opportunity and labor laws.

. Organize all recruitment efforts and job fairs.

EDUCATION

University of Alabama, Huntsville, AL 36 credits

PROFESSIONAL TRAINING

PeopleSoft 8.9 Training

Fundamental Issues in Florida Human Resource Law

Civil Treatment

Sexual Harassment Prevention

Numerous specialized HR training seminars

Contact this candidate