Manager Sales

Robert Snee, MBA

** ***** ****** ******, **. **947

415-***-**** **********@*****.***

Summary of Qualifications:

Results driven Director that delivers exceptional outcomes. Turned around

two failing business lines. Inspires, motivates, and performance manages

staff to develop world class teams. Successfully leads business

development, operational, and clinical teams to unprecedented performance

levels. Efficiency expert that creates INDUSTRY and COMPANY specific best

practices. Innovative leader that solves future challenges today. Abilities

include:

. Business Development

. Turnaround

. Process Improvement

. Compliance/Accreditation

. Profit/Loss

. Quality Improvement

. Project Management

. Strategy/Forecasting

. HHRG optimization

. Budgeting

. Growth/turnaround

. Multi-site responsibility

Computer Skills:

Excel

PowerPoint

Word

Microsoft Outlook

EPIC

ECIN

Allscripts

Professional Experience:

AccentCare Home Health (February 2012 to present)

Provider of Home Health services

Position held: Executive Director

. Increased utilization 20% by analyzing visit data/improving outcomes

. Improved HHRG rate 15%. Re-trained clinicians on OASIS-C

. Reduced LUPAs by 13%

. Achieved 1st positive agency contribution margin since October 2011.

. Implemented QAPI compliance program to improve clinical/operational

outcomes

Sutter Health (January 2010 to August 2011)

Position(s) held: General Manager (business line Managing Director), HME/RT

. Formed and implemented financial turnaround program-resulted in first

positive bottom line in five years

o Increased net revenue 12.5% by REVISING AND IMPLEMENTING NEW

SALES STRATEGIC PLAN

o Increased Sales volume 42% over prior year

o $1.13 million increase to bottom line

. Created and managed innovative projects to increase sales volume,

lower costs, improve operational efficiency

o PAP resupply program- Evaluated, implemented "Medsage"-

Respiratory referrals increased 10%

o Distribution (logistics) efficiency gains through analytics-

Reworked and upgraded distribution system and created "smart

scheduling"-Lowered technician overtime 40%

o Oxygen portability program-Created and implemented "finger pulse

ox" program- reduced Respiratory Therapist cost 20%

o Created and Marketed"Virtual" DME closets-Created consignment

closets throughout Sutter system to take place of Hospital

central supply with DME items- Lowered hospital cost, while

increasing Sutter Care at Home revenue

o Electronic Healthcare Records-Created and implemented transition

to bar coded paperwork and equipment- Saved 15 minutes on

equipment set ups, reduced scanning employees in half

. Formed and participated in Sutter process improvement committees:

"LEAD" and "I am Sutter"

o LEAD (Leadership and Development) website/content for new,

senior, executive development

o I am Sutter-committee to evaluate efficiency and cost savings

ideas across all business lines

o Continuum of care member--Improved outcomes for Length of Stay

and Re-admit rates for hospital system

. Member of industry lobbying organizations CAMPS and CSRC

. Created strategies for upcoming regulation changes: Competitive

Bidding Round 2, ACO, Medicare payment bundling

Pacific Pulmonary Service (September 2006 to January 2010)

A National Home Oxygen, PAP, and Respiratory Medication Company

Position(s) held: Operation Performance Trainer (Merger and Acquisitions),

District Operations Manager, Center Manager

. Created and implemented company wide training program for Sales Team

and District Operations Managers

. Transitioned newly acquired offices to Pacific Pulmonary Model

. Multi-site responsibility, overseeing highest performing teams in

company

. Presidents Club member every eligible quarter

. Streamlined costs to achieve over 55% contribution margin for district

. Implemented control system to minimize overtime for district in a 24

hour "on call" environment

. Analyze Profit and Loss statement to increase overall performance and

profitability

. Formed and implemented monthly business plans to compete in an ever

changing market

Accountants Inc. (March 2006 to September 2006)

Professional Accounting and Finance Talent Acquisition Company

Position(s) held: Business Development Manager

. Opened Marin territory

. Formed referral base for new Napa location

. Developed new referral sources

Enterprise Rent A Car (July 1999 to March 2006)

Largest Rental Car Company in North America (by fleet size)

Position(s) held: Assistant Regional Remarketing Manager, Branch Manager,

Assistant Branch Manager, and Management Trainee

. Top Performer (sales)-7 times

. Top Performer (Branch)-8 times

. Ranked top "5" branch in region-22 times (out of 52 branches)

. Above 85% Completely satisfied customers every month for over 2 years

. Analyze markets to determine optimal strategic plan for short term and

long term sales forecast

. Ran an award winning center, including multiple "satellite" locations

. Grew my business an average of 13% each year

. Made a Strategic business plans for each office that are still in use

today

. Coached, motivated, trained, promoted, refined the top performing

employees in the region (many are current managers)

. Coached multiple levels of employees to create a well balanced

sales/customer focused business

. Implementation and follow up with employee coaching, policies and

write up documentation/procedures

Education:

MBA, St. Mary's College of California. Graduated.

BA, Business, Dominican University of California. Graduated with honors,

Minor in Spanish

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