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Project Manager Sales

Location:
United States
Posted:
April 16, 2013

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Resume:

ANNMARIE PHILIP Johns Creek, GA ***** 678-***-****

**************@*****.***

EXECUTIVE SUMMARY: Project Manager with proven expertise in managing

projects, implementations, client relationships, and product integration;

Talented individual with a passion for delivering strong results and

producing exceptional customer experience; also works well under pressure

in fast-paced time sensitive environments. Customer focused individual who

utilizes a proactive approach in team building, problem solving and

implementing process improvements, known for managing projects from

initiation through execution and completion. Proven experience working with

all levels of management and staff, PMO, cross-geography teams also with

serving diverse industries;

AREAS OF EXPERTISE:

Leadership Project Planning Process

Improvement Communicating Managing/Directing

CAREER OVERVIEW:

FIRST DATA - Atlanta, GA

Project Manager - Contractor

2012 - 2013

Drove complex, high priority projects and component phases of larger

programs; Handled tasks and work streams including development and

refining the project plan; Utilized project management methodologies in

order to drive results.

. Facilitated and managed ecommerce projects, including stakeholder

communications, client and team expectations

. Conducted end to end testing and Beta Tests in order to validate new

functionality on all credit card processing platforms

. Created, managed and drove all Project Management artifacts within a

PMO environment: Schedule, Scope Change, Risk, Issue Management

. Interacted regularly with cross functional teams, scheduled all

related meetings for projects and programs to ensure that all are well

informed of changes and overall adherence to the project timelines

. Tracked metrics, deliverables and milestones, proactively communicated

status updates to Program Directors

. Served as the key liaison with IT groups, Product Management,

Operations and external teams including Providers, Publishers, Key

Account Executives

. Developed, coordinated and executed implementation and conversion

project plans

. Ensured that all Operations Teams are trained and aware of new

functionalities for new e-coupon solution

. Gathered client requirements for software development to support

client implementations and conversions

. Managed virtual project teams from various geographic locations and

cultures

REDPRAIRIE - Alpharetta, GA

Senior Marketing Project Manager - Contractor

2012 -2012

Coordinated with Marketing, Program Management and Business Development

using analytical and project skills on all related Sales and Marketing

Product initiatives;

. Initiated and managed all marketing activities including promotion of

new product strategy at events

. Assured implementation of marketing event project plan from initial

planning to completion

. Prepared project communication including creating dashboards for

weekly stakeholder meetings

. Facilitated deployment of defined budget with tracking and

accountability of expenses

. Identified success metrics, goals and marketing messages with sales

leadership

. Addressed issues and risks with stakeholders; documented and

communicated action plans

UCB, INC. - Smyrna, GA

Project Operations Manager

2007 - 2011

Managed the Promotional Materials Collateral Print Production Life Cycle

for over 500 Marketing and Sales pieces for use by the Sales Force,

ensured that the Compliance and Regulatory requirements were met,

monitored the process and suggested adjustments. Key project team member

on the Marketing team working on the launch of new drugs to market;

. Functioned as the lead resource on all marketing projects including

bringing drugs to market and sales force pilot programs

. Developed and implemented a process which created accountability,

improved effective communication and introduced cross-functional

collaboration

. Prepared project evaluations, documented and presented best practices

to the marketing team and sales leadership; made recommendations for

upcoming programs

. Managed the marketing events project budget of $1.5M for all related

programs

. Adhered to "Smarter Ways" concept; reduced costs by 40% of budget on

vendor/agency involvement

. Tracked deliverables and timelines against the new drug to market

project plan

. Ensured compliance with FDA labeling by tracking the filing dates,

communicated to the Sales Force, reported on non-compliant issues to

Legal department

. Established minimum inventory levels; standardized shipping methods

which resulted in an annual cost savings of over $500K

. Supported the business by ensuring that all teams were aware and

trained on all aspects of the new drug launch

. Coordinated with Sales Leadership, Medical Teams, Compliance and

Regulatory teams on the status of the launch

. Reduced staffing costs by $2,400 by utilizing available personnel

within the company

. Participated in the implementation of tracking reports for Grants and

Sponsorships; improved budget planning

PREMIER RESORT MANAGEMENT GROUP - Duluth, GA

Marketing Consultant (temporary part-time position)

2007- 2007

Performed duties relating to coordinating and marketing the loyalty guest

program and seasonal promotions, including management of project

timelines, project budgets and quality requirements

. Implementation of loyalty guest program resulted in 55% increase in

revenue surpassing the 1st quarter forecast

. Worked with Internet administrator on company web site; internal

process which resulted in $175K in savings

. Organized and created a standard copy for brochure inclusions with

Marketing Partners resulting in unified message

. Provided recommendations to the client on the implementation of new

programs into workflow and process; designed training for each program

and trained staff accordingly

. Monitored the RFP process, researched cost savings, presented findings

to upper management which assisted in making informed decisions

DWP TECHNOLOGIES - Newark, NJ

Project Manager - Remote Consultant Assignment

2006 -2007

Managed all aspects of internal IT projects, including vendor management,

budgets, and resources. Recruited and managed staffing plan. Audited

vendor invoices to document erroneous charges and secure company credit.

. Assisted in the implementation of sales strategies which resulted in a

projected revenue of $1.5 million

. Liaised with management on the analysis and development of the

required training materials

. Realigned duties of internal resources saving the company 30% of

planned budget

. Proactively communicated the progress of the project to senior

leadership

. Ensured that all legal documents and handbooks were signed off,

obtained appropriate approvals; resulting in expedited start dates on

projects

. Maintained the budget for each individual IT project, measured against

project plan, created project reports

THE NEW YORK BOTANICAL GARDEN - Bronx, NY

Manager of Marketing Group Events

2000 -2006

Developed and coordinated all marketing communications, promotional group

programs, collateral materials and website for the Group Department.

Executed and marketed external and internal Garden events

. Implemented strategic marketing campaigns, without exceeding budget

guidelines for each individual event exhibition

. Increased group visitation to the Garden by 13% by creating additional

educational programs

. Exceeded revenue objectives of $52,000 on the famed Chihuly glass

exhibit by creating targeted materials

. Reduced turnover in the group department by 30% by reorganizing and re-

aligning duties

. Saved the department over 25% by creating new collateral printing

schedules

. Developed relationships with other non-profit institutions, created

list exchange program and combined marketing opportunities

. Supervised, trained and coordinated a staff of 25, plus over 50

volunteers

. Oversaw and managed the group department budget of $550,000

. Implemented new tracking system in order to conduct detailed analysis

of clientele and the market

SRS WORLDHOTELS - New York, NY

Group Marketing / Sales Manager

1997 -2000

Worked with hotels worldwide in negotiating room rates and securing group

business, planned and executed corporate events after conducting

comprehensive cost analysis to onsite management, participated in 6-7

Trade Shows per year to promote all represented hotels.

. Arranged site inspections and coordinated familiarization trips which

resulted in 60% revenue increase in slow season

. Successfully managed group department with no reduction in

productivity during high turnover

. Developed propriety system which was used globally to increase client

awareness of company product

. Revamped marketing materials, implemented programs specific to

individual country and season

EDUCATION: BA, Hunter College, New York, NY

Sociology

MEMBERSHIP PMI

PROFESSIONAL DEVELOPMENT: PMP Certification courses (pursuing PMP

certification)

Know Your DISC Style

Situational Leadership I & II

Handling Multiple Projects



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