MARSHA C. BRADLEY
Columbus, Ohio 43230
********@*****.***
PROFESSIONAL PROFILE
Possesses extensive experience in administrative support and performs well in an office
environment. Organizing tasks on a daily basis does not interfere with my ability to deal
with changes and challenging deadlines which may occur. Learning new skills while
helping others to complete assignments is a welcomed change. Maintaining a
professional and pleasant demeanor is all a part of my personal character in a diverse
work environment.
PROFESSIONAL EXPERIENCE
OSU Physicians, Gahanna Dermatology, Gahanna, Ohio (February 2012-November
2012)
Patient Service Associate
• Greets patients and registers them for appointments
• Verifies demographics and insurance coverage via IHIS
• Collects co-payments and balances financial records at close of business
• Notifies clinical staff when patients are registered
• Schedule appointments upon patient check outs
• Schedule appointments via incoming phone calls
• Data entry of all patient information
Spherion Staffing Services, Columbus, Ohio (Feb 2011- June 2011)
Completing assignments from temporary employment agency to provide administrative
and receptionist support to businesses in varied industries.
Tasks include:
• Greeting customers and signing them into the guest registry
• Answering multiple lines, locating personnel for customers
• Filing documents
• Data entry
Alcatel-Lucent, Columbus, Ohio (July 1981 - January 2008)
$26 billion international company that provides hardware, software and services to the
telecommunications industry. Lean and cell manufacturing company which focuses on
quality products and high performance work teams. Utilization of Six Sigma strategies.
Administrative Assistant
Responsible for the administrative support for eight technical managers and fifty
engineers. Additional tasks include:
• Complete domestic and international travel arrangements through company
designated travel agency or website
• Schedule meetings through Microsoft Outlook or company’s conference room
scheduling system
• Interface with vendors and procurement organization on behalf of engineers for
special order items
• Input FCC documents through Livelink® (management software designed to
upload, store and retrieve documents)
• Input employee time reporting via TRI (Time Reporting System)
• Provide logistics for engineers relocating from various international sites
EDUCATION
• Completing Bachelor of Science degree in Psychology at University of Phoenix,
Phoenix Arizona
TECHNICAL SKILLS
MSWord, Excel, PowerPoint, numeric and alpha data entry (8,000 kph alpha with 98%
accuracy) proficient in IHIS
INTERESTS/HOBBIES
Reading and writing fiction, freelance writing, volunteering in Care Ministry for church