Engineer Manager

Minh Le

**** ******** ***, ****** ***** Ca. ***45 ***********@*****.*** 714-260-

3286

Summary

Over 12 years of experience in the IT industry. Background ranges from

engineering, administration and escalation support in system and network

ranging from small to large scale complex enterprise environments

Professional Skills Summary

. Exceptional presentation and customer relationship skills including

strong written and verbal communication skills. Able to effectively

communicate with senior management, third party vendors, technical staff,

as well as non-technical end users.

. Excellent analytical skills. Able to absorb large volumes of technical

data and develop concise solutions in addition to translating into non-

technical terms.

. Extensive knowledge and experience proficiently handling complex mission

critical projects under extreme time constraints.

Technical Certifications

. VMware Certified Professional on vSphere 5

(VCP5)

. VMware Certified Professional on vSphere 4

(VCP4)

. Cisco Certified Network Associate + Security

(CCNA +Security)

. Cisco Certified Network Associate + Voice

(CCNA + Voice)

. Microsoft Certified Systems Engineer

(MCSE)

. Microsoft Certified IT Professional Enterprise Windows 7

(MCITP)

Technical Skills Summary

Server Technologies: Windows 2003 & 2008 R2 Server, Exchange 2010,

Exchange 2007, Distribute Files Sharing(DFS),Active

Directory, DNS, DHCP,WINS, IIS, WSUS, Symantec Norton

Anti-Virus, Sopho Anti-Virus; Citrix Presentation 4.0,

VMware 4.1 ESXi; VMware 5.1 ESXi; vCenter Server 4.1and

5.1; Vcenter Server Update Manager; P2V converter, SQL

server 2005, FTP, Backup Exec 2010, Cisco Unified

Communications Manager 5.1; Cisco Unity 4.2

Storage Technologies: iSCSI Storage, HP Left Hand Solution (P4000; P4500

G2; P4800 SANIQ 10); NetApp FAS2040 filer.

Server Technologies: HP blade (Proliant BL 460c G6); C7000; Dell

PowerEdge

Switching Technologies: VLAN, VTP, HSRP, STP, Port Channel

Router & Firewall Technologies: Cisco 3750 PoE; 3800; 4500; 6505; ASA 5505;

5510; 5520

Summary of professional experience

Valor IT Inc., Solution Engineer 2010-

Present

Tadashi Shoji & Associates Network Administrator 2007-

2009

Stanford Hospital Network Analyst 2006-2007

Magma Design Automation, Inc. Systems Administrator

2003-2006

Artemis Corporation Systems Engineer 2001-2003

Education

University of Phoenix Bachelor of Science in Business

Information System

PROFESSIONAL EXPERIENCE/DETAIL

VALOR IT (FTE) Solution Engineer

01/2010 - Present

Scottsdale, AZ

. Provide the required daily support, maintenance and management of the

platform.

. Identifying opportunities to drive more value from an organization's IT

strategy through technology strategies in targeted areas, including

technology infrastructure.

. Exceed SLA obligations consistently and routinely, allowing for

accurate metrics to measure response time and meet BCP requirements for

offsite access.

. Experience with designing, implementing and troubleshooting VMware ESXi

4.1 & 5.1; Vcenter Server 4.1 & 5.1; Setting up V-Motion; HA: DRS; SRM;

VMware P2V converters; Veem backup;

. Managing and provisioning Storage replication/snapshots on multisite

with HP Lefthand Solution SAN DL320;P4000;P4500; P4800 with SAN iQ

8.5;9.5;10

. Design and architectural skills to maintain the SAN and Storage

environment according to HP best practices

. VMware Update Manager to install and troubleshoot patches and updates

on ESXi hosts and virtual machines

. Responsibilities include remote support and administration on 3 larges

Datacenter with 125 VM hosts and 1200+ Virtual machine. Provide 24x7 On-

call Escalation Support

Tadashi Shoji & Associates (FTE) Network Administrator

06/2007-08/2009

Los Angeles, CA

. Designed Active Directory 2003 for 6 remotes offices

. Rolled out Exchange 2007 for entire company.

. Deployed Distribute File System (DFS) technology for all the offices

. Migrated Active Directory from windows 2003 to 2008

. Primary responsibilities include maintaining network infrastructure

with Cisco routers, firewall and switches.

. Migrated all 30 physical windows servers to virtual machine on VMware

ESXi 4.0.

Stanford Hospital (Contractor) Network Analyst

06/2006-06/2007

Palo Alto, CA

. Primary responsibilities included but not limited to administrating a

network infrastructure with Cisco routers and switches, supporting a

fast-paced 24x7 enterprise environment with mission critical backup

systems.

. Familiar with Heath Care Help Desk & SLA systems

. Technologies handled include Cisco routers, switches,

. Additional responsibilities included implementation and testing of

network related activities with multiple vendors and troubleshooting

to ensure optimal system performance.

. Special projects included managing migrations as needed, converting a

network to a switched one using Enterasys core and distribution

switches.

Magma Design Automation, Inc. (FTE) Systems Administrator

05/2003-06/2006

Santa Clara, CA

. Supported, Maintained, diagnosed Exchange 2003 server, Active

Directory, Printer Servers, Norton Symantec Server, OWA, VMware, Good

Mail, Citrix Presentation 4.0,Timbuktu

. Primary responsibilities included but not limited to design,

implementation and troubleshooting between vendors networks.

. Special projects included leading the migration of a multi-domain

infrastructure to one domain including engineering of network and file

permission.

. Mission critical support of enterprise network infrastructure and

environments

Artemis Corporation (FTE) Systems Engineer

04/2001-05/2003

Newport Beach, CA

. Primary responsibilities included to configuration of servers and

workstations in a domain structure, installation and configuration of

DHCP, WINS, DNS, EXCHANGE and much more.

. Supported and Maintained MS Exchange 5.5, OWA, Backup Exec, and

Symantec Norton Server.

. Second responsibilities included supported both Internal and remotes

users

. Installation and configuration of UPS and project & cost applications

Magma Design Automation, Inc. (FTE) System Administrator

04/2000-02/2001

Santa Clara, CA

. Supported a team of LAN/WAN technicians, administrators and engineers

responsible for handling the day to day network administration.

. Primarily responsible for 2nd level technical support and coordination

on various issues relating to the company's computer network.

. Supported and Maintained Exchange 5.5 server, NT 4.0 Domain, Print

server, Norton & backup server

. Other activities handled included contractor compliance during

renovation and systems automation and project coordination and

management of various technology rollouts.

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