Phone: 781-***-****

* ****** ***** *****, ***. J

Bradford, MA 01835

absa5f@r.postjobfree.com

Skills

Microsoft Office 2007, Adobe Element 6, Cisco Phone System, Outlook 2007,

Internet Research, S2 Security, Filing, Faxing, Copying, Data Entry,

Collating, Mailings, UPS and FedEx preparation, Lotus Notes, FileMaker Pro

Professional Summary

Qualified professional with over 15+ years of experience as an

Administrative Assistant that is responsible, reliable, friendly, people

person, enthusiastic team contributor, hardworking and has the willingness

to meet new challenges.

Professional Experience

Receptionist

5/2012 - 11/2012

(contract position)

Parker FNS, a division of Parker Hannifin Corporation: Haverhill, MA

< Answered and directed all incoming calls for two buildings

< Entered sales leads into the system with using LMS

< Managed literature requests from customers & sales leads

< Assisted A/P and A/R with the mailing of invoices

< Mail management & distribution

< UPS coordination

< Ordered office supplies

< Data entry

Receptionist

5/2011 - 7/2011

Nuance Communications: Burlington, MA

(contract position)

< Answered and directed all incoming calls

< Assisted with daily security badge activation/deactivation for employees

< Conducted administrative duties such as: the scheduling of conference

rooms, car/taxi service and vehicle detailing services

Administrative Assistant

6/2008 -

10/2010

Charles River: Wilmington, MA

< Management of the company store; responsibilities included: inventory

control, advertising of merchandise to employees, packing/sending out

orders (via UPS) and updating the global website with all of the store

products

< Assisted with the planning and coordination of special events and

meetings

< Assisted with mail room sorting, distribution of incoming/outgoing mail

and assisted with special projects

< Ordered and distributed calling cards for web/audio use

< Assisted in the upkeep of the employee online directory

< Provided phone coverage/backup for the company receptionist

Receptionist/Customer Service

8/2007 - 1/2008

The Kelly Group, Infiniti: Danvers, MA

< Was responsible for greeting customers; made sure they were promptly

connected with a Service Consultant

< Processed payments for service on vehicles, as well as deposits for

vehicles purchased

< Scheduled service appointment calls

< Assigned customer loaner vehicles

< Assisted the front desk with the overflow of calls

< General administrative duties

Receptionist/Customer Service

05/2006 - 07/2007

Peabody Chrysler Jeep: Peabody, MA

< Organized and sent letters to current and prospective customers; followed

up with calls to customers regarding their recent vehicle purchase(s)

< Assisted all departments with their filing and data entry

< Answered, directed and logged all incoming calls

< Maintained the new car invoice log book

Administrative Assistant

10/2005 -

03/2006

Dry Air Systems, Incorporated: Newburyport, MA

< Ran and posted reports: sales and maintenance reports

< Prepared and sent contracts: Maintenance schedules and new customers

< Answered and directed all incoming calls

< Assisted with data entry for payroll, billing and invoicing

< Made collection calls for outstanding invoices

< Scheduled spring maintenance visits for customers

< Filing and mail distribution

Receptionist/Administrative Assistant

11/1998 - 8/2004

Members Mortgage, Incorporated: Woburn, MA

< Received and directed all incoming calls

< Provided administrative support to all departments, as well as team

support to the Servicing Department

< Was considered the Purchasing Agent for the office: office

products/needs, coffee and paper goods, also scheduled office machines

repair, and maintenance.

Education : Nunda Central High School - Nunda, NY

781-***-****

Laura J. Bosco

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