Manager Human Resources

CHARLES R. SKULA

**** ******** **** ******, ** **034 *******.*****@*****.*** (423)258-

0005

SUMMARY

Innovated and accomplished Casino Gaming Professional with a track

record of resolving complex issues. Support and achieve organizational

goals through strong analytical skills with proven results in operations

and gaming regulatory initiatives, administration, training, developing

employee skills, and production through effective leadership.

EXPERIENCE

GOLDEN HILLS GOLF CLUB, Ocala FL / LIGHTHOUSE MARINA RESORT, TN

18 hole Golf Course, 100,000 square foot Club House restaurant/bar with 85

employees

Owner/Managing Partner (08/09 - 01/2013)

Managed golf operations, Country Club bar, restaurant, and event

planning.

. Grew the business by 20 % through strategic planning, growing

membership, improving expense management practices, refining staffing

ratios, increasing membership satisfaction and expanding menus and

services.

.

Optimized operational efficiency by developing Sales and Marketing

directives. Trained staff to better meet the needs of members,

improving employee retention by 20% and member satisfaction by 100%.

.

Analyzed performance data, sales and financial reports, renegotiated

vendor contracts resulting in savings of 25%.

Launched a new 8 acre 14 boat slip marina resort in Newport, TN.

.

HAWAIIAN GARDENS CASINO, Hawaiian Gardens, CA

150,000 square foot Casino with 650 employees

Director of Security Surveillance Operations (1/06 to 04/08)

Responsible for protection of $12,000,000 in company assets. Managed 120

employees

between security and surveillance operations. .

. Conducted over 200 internal and external investigations of armed

robbery, theft, fraud, gaming cheats, and employee misconduct

resulting in recovery of $100,000 of revenue.

. Ensured the confidentially of records and files of security and

surveillance investigations.

.

HOPLAND SHO-KA-WAH CASINO, Hopland, CA

75,000 square foot Casino with 425 employees

General Manager (5/03 to 11/04)

Promoted to General Manager after 1 year of consistently exceeding

expectations.

Managed 12 departments to include, budgeting, internal control, finance,

human resources, facilities, information technology, electronic gaming

devices, security, marketing, and administration.

Director of Surveillance (5/02 to 5/03)

. Managed staff of 30 that included surveillance operators, supervisors,

agents and technicians.

. Responsible for the protection of $25,000,000 in company assets,

safety of patrons, and casino employees.

. Monitored casino operation to ensure compliance with Federal and State

Laws, and Tribal Commission Regulations and Internal Controls.

. Supervised and coordinated over 100 investigations of theft, fraud,

murder, employee misconduct, and gaming violations that resulted in

$50,000 in recovered revenue.

.

MOHEGAN SUN CASINO, Uncasville, CT.

Over 1,000,000 Square Casino with 13,000 employees

Surveillance Shift Manager (10/96 to 5/02)

. Managed 12 Operators 2 supervisors, 2 agents and 5 technicians.

. Responsible for the protection of $100,000,000 in company assets.

. Supervised and coordinated over 200 internal and external

investigations of robbery, theft, fraud, employee misconduct, and

gaming violations that resulted in recovery over $1,000,000 in assets.

BALLY'S PARK PLACE CASINO, Atlantic City, NJ.

350,000 square foot Casino with over 2,000 employees

Surveillance Officer (6/88 to 9/96)

. Maintained accurate logs and reported observed suspicious or illegal

activity.

. Observed and reported observations of theft, game cheats, scams,

errors and procedural infractions that saved over $200,000 in assets.

WOODBRIDGE TOWNSHIP POLICE DEPT., Woodbridge, NJ.

Municipal Police Dept. covering 25 square miles with 300 Police Officers

Detective (9/80 to 7/86)

Served in Major Crimes Division, Narcotics Division, and Patrol Division.

Conducted over 800 investigations with a closed ratio over 90%.

Chosen "Police Officer of the Year" three (3) consecutive years.

EXPERTIESE:

. Internal and external Investigations

. Loss Prevention, Security, Surveillance, Law Enforcement

. Business Operations, Administration

. Finance, Accounting, Marketing

. Employee Development and Enrichment

EDUCATION

. MS in Organizational Management - Eastern Connecticut State

University, Willimantic, CT. (09/99)

. BS in Financial Management - Stockton College of New Jersey, Pomona,

NJ. (05/94)

SPECIALIZED TRAINING

Criminology and Photography, Middlesex County College, Edison, NJ.

Sociology and Psychology, New Jersey State Police Academy, Sea Girt, NJ.

Police certification, New Jersey State Police Academy, Sea Girt, NJ.

Criminal investigations, New Jersey State Police Academy, Sea Girt, NJ.

Narcotics investigations, New Jersey State Police, Sea Girt, NJ.

Arson investigation, Morris County Police and Firemen Academy, Morris

County, NJ.

Casino accountant auditor.

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