Manager Real Estate

Norma L. Gutierrez

**** ****** *****

San Antonio, Texas 78216

Phone: 210-***-****

Email: abs34d@r.postjobfree.com

OBJECTIVE:

Seeking a responsible and challenging position in a growth

oriented progressive Institution where my experience and skills

will significantly contribute to the overall success of the

organization and provide opportunities for my career growth.

EDUCATION AND TRAINING:

1983. - General Education Diploma,

1984. - Thomas Edison High School -1701 Santa Monica San Antonio,

Texas 78201

1994-1995 - Manager training certificate,

North East Manager Training School

2008-2011 - San Antonio College

2009- 2009 - San Antonio Board of Real estate

SUMMARY OF QUALIFICATIONS:

1. Management experience in school food service

2. Strong communication, organizational and problem solving skills

3. Familiarity with Windows 2007, 10 key and data entry

4. Multi-tasked with flexibility to handle frequent change

5. Certify Notary

6. Completed 7 Real Estate core course

PROFESSIONAL EXPERIENCE:

08/2011- Present SellSmart Elite Reality- 8123 Callaghan Rd. San Antonio,

TX 78230- 210-***-****

Office Manager

. Set up office on a daily basis

. Assist in Accounting payroll, monthly billing etc.

. Route all incoming calls to agents assigned on a daily

basis

. Assist w mail when needed, Perform Muti Task Duties

. Assist sales staff with immediate office needs, copies,

faxes, emails, print jobs, mail, postage, etc.

. Maintain office environment (supplies, neatness, etc.)

. Review / organize inventory files

. Ability to handle multiple projects

. Assist in uploading information on website.

. Data entry, Create floor duty schedules

. Assist and coordinate vendors for weekly meetings.

07/2010 - 07/2011 Educational Managentment Services- Armando Montelogo

Seminars

Accounting Department Chargeback Analysis 4152 Jung

San Antonio, TX 78247

. Provides clerical support, including filing, faxing, sorting and

alphabetizing.

. Communicate with students about their seminars they attended and

help resolved their issues.

. Researched all students' records and documents for a refund.

. Update students files with accurate information

. Prepare rebuttal Letters and updating the data system with

current status

. Performs activities to devise strategies to reduce company

losses by minimizing company risk.

. Handling requests involving the use of a credit card

. Present the records clearly to the bank to reverse any buyer

chargeback's

05/2009- 09/2009 Tri-Star Insurance Group - San Antonio TX 78216 (210) 404-

0400

Claims Assistant

. Sets up new claims in system and paper files, ensuring all

documentation is present and correct.

. Documents all work product and claim activity in the electronic

claim file.

. Prepares and prints letters, benefit notices and labels.

. Provides clerical support, including filing, faxing, sorting and

alphabetizing.

. May print and reconcile checks, as needed specific to branch

office.

. Communicate pertinent claim information to the client, legal

counsel, medical

and rehab providers and internal claims staff.

. Answer phone calls, take messages and responds appropriately.

. Performs receptionist duties on a back- up basis.

03/2006-11/2008 Crothall Service Group- Receptionist. 5700 Northwest

Parkway, San Antonio, Tx. 210-***-****

. Prepare Office Memo / signs when needed,

Schedule & confirm all catering orders, Assist w/ Breakfast /

lunch Catering

. File, fax organize all paper work, Check email & reply to all

email

. Ensure the confidentially of personal information

. Attend Monthly meeting & daily huddle, Note taking during

meeting

. Check Siebel for work orders, Confirm setup- Polycom,

Projectors,

. Assist w mail when needed, Perform Muti Task Duties

02/2005- 2/2006 ADECCO - San Pedro- Admin Clerk-Wells Fargo Bank

7. Type up decline letter to sponsorship, Prepare out going

products to others Fargo banks

8. Schedule and confirmed appt., Follow up on marketing meeting

9. Schedule pick up orders for delivery, Ensure the confidentially

of personal information

10. File & Fax And Organize & make labels for all incoming documents

Answer phones, file, prepare application packets, Process

employment applications

Perform variety of clerical duties in assigned department

including maintain personnel records

. Organize and maintain filing system.

04/2004-07/2004 TALENT TREE STAFFING - SENIOR PROCESSOR, Michael Reyna

Appraisal

. Process all Appraisal forms electronically to mortgage co. in a timely

and efficient manner.

11.

12. Prepare & maintain Appraisal forms. Schedule and coordinate

appraisal appt.

13. Build and maintain good customer relationship with other

mortgage co.

14. Prepare time sheets for appraiser. Screen calls and e-mail

messages.

15. Ability to handle and maintain information in a confidential and

professional manner.

16. Handling copy flow, research property taxes, general typing,

and filing.

01/2004-04/2004 ADECCO - Office Assistant, Nix Home Care

. Prepared new patient charts, admission packets and dismantle discharge

charts.

.

. Prepared, copied and organized doctor's orders before transport

. Transported doctor' s orders to Nix Hospital downtown and Alamo

Heights clinic

. Operated a multi-line telephone system, routed messages and send

out pages to PT'S.

. Prepared office memos, letters and filed records according to

company policy

02/87-05/2003 NORTHEAST SCHOOL DISTRIST - Food Service Manager

17. Supervised and trained personnel in safe operation of equipment.

18. Communicated with food service main office on food product

performance.

19. Complied with safety regulations and reporting of accidents.

20. Attended manager meetings and departmental training activities.

21. Communicated with principal, teachers, parents and students

about cafeteria operations

Contact this candidate