Manager Customer Service

LeRoy George *** Oak Grove Rd. #** Concord CA ****8 (925) 639-

0014

Email:

********@*******.***

Objective

My goal is to obtain a position where my strong organizational and multi-tasking skills will be

utilized to their fullest. I am an extremely self-motivated individual, always looking ahead into the future.

I enjoy a fast pace environment where I can learn new skills every day.

Qualification Highlights

-Ability to increase productivity and manage inventory control. (Last yr. shrink number in my store was

0.14% lowest not only in the District but Territory as well).

-Dedicated to achieving customer satisfaction and meeting or exceeding company expectations

-Monitored receiving, check-in, and stocking of store merchandise to verify accuracy

-Perform Cycle counts and execute inventory adjustments after verification of discrepancy

-Honed development team into highly motivated self-managed unit

-Skilled in completing projects on time instilling District standards of excellence

-Ascertain needs and goals, well-disciplined with proven ability to communicate direction, commit team

members to action; promote working environment/procedures, conductive to improving productivity,

increase efficiency to strengthen financial results and company’s standards.

-Reduced store shrink as before mention. Consistent shrink # 0.24%, best year being 0.14% exceeding

shrink goal number of 0.26% The prior numbers being anywhere from 0.75% to 1.24%. Some stores in

my corporation were as high as over 2.40%.

-Executed store seasonal sets and planograms MSP layouts

-Manage all usage of internal store supplies, achieved target goal of less than $500.00 per month with

Annual store sales between 6 and 9 million.

-Increased freight flow to be accountable and effective with payroll plan

Employment History

OfficeMax – Merchandise Manager

Walnut Creek, CA 2004 – 02/22/2013

Supervisor Mgr. Mark Beers ph: 925-***-****

Previous Supervisor Mgr. Jason Lemas ph: 925-***-****

OfficeMax – Assistant Logistics Manager

Concord, CA 2001 – 2004

OfficeMax – Customer Service Manager

Concord, CA 1998 - -2001

OfficeMax – Floor Supervisor

Concord, CA 1997 – 1998

Surface Techniques – Owner/Operator

Martinez, CA 1994 – 1997

Custom Paint Specialties – Manager Body & Paint Repair

Concord, CA 1991 – 1994

Alterrain Body & Paint Painter Mgr.

Beaverton, OR 1987 – 1991

References: Jason Lemas 925-***-**** or 925-***-**** Jimmy Hua 925-***-**** or 510-652-

1140

Marty Santos (M & J Wilko) 925-***-**** Dave Mallonee 925-***-****

Contact this candidate