Customer Service Medical

Stacey L. Bird

**** ***** *** *****

Cary, NC ***19

Home: 919-***-****

e-mail: abs1dw@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Administrative professional focused on internal and external customer

relations. Demonstrates strong team communication skills and

resourcefulness with the ability to see projects through to completion.

Appreciates the value of diversity. Excellent trouble-shooting and problem

solving skills. Successful track record of conflict resolution. Proficient

in Microsoft 2010 Office and day to day office equipment. Entry level

skills in medical insurance and billing; knowledgeable of medical

terminology.

SKILLS & EXPERIENCE:

. Proficient in Microsoft 2010, Word, Excel, Powerpoint, Desktop

Publisher

. Managed internal and external communications for office of 25

associates

. Organized Design firm's resource library and maintained records for

greater efficiency

. Responsible for retail stores accounts receivable and billing with

light book-keeping

. Responsible for all written and verbal Vendor and Buyer

correspondence

. Responsible for obtaining pricing and ordering clients furniture

selections

WORK EXPERIENCE:

Randstad, Raleigh, NC

2009-2010

Office Assistant, NC Central Prison Construction Support Office

Alfred Williams, Durham, NC

2007-2008

Design Coordinator

Lake Hogan Farms Homeowners Association, Chapel Hill, NC

2005-2007

President, Social Committee -Volunteer

Fine Design Sofa Gallery, Indianapolis, IN

2003

Customer Service & Sales Associate

EDUCATION & TRAINING:

Wake Tech Community College, Raleigh, NC

A.A.S. Degree in Medical Office Administration

2011- Current

Johnson County Community College, Overland Park, KS

Associate of Applied Science in Interior Merchandising

1999

Cedarville College, Cedarville, OH

1987-1988

Business Administration

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