Customer Service Human Resources

Melody Vaughn

***** ***** **** ** *** ***, Raleigh, North Carolina 27614

******.********@*****.*** 919-***-**** (C)

objective

Seeking a position in the human resources career field that will permit use

of my payroll administration and superior communication skills. Expert team player that

is driven to exceed goals while meeting rigid deadlines in addition to producing desirable

results when assigned challenging tasks. Proficient in SAP, ADP, and Microsoft Office.

Areas of expertise:

> Payroll administration

> HR records management

> Employee screening/relations

> Confidential record keeping

> Employee training and development

> Journal entries

> General ledger entries

> Accounts payable

Professional Experience

AJINOMOTO NORTH AMERICA, RALEIGH, NC

2001-present

Current Title: Accountant

> Created written training procedures for customer service and

accounting departments

> Supervised and trained summer interns

> Administered safety and compliance presentations

> Coordinated office lay out reorganization aimed at improving employee

morale

Human resources functions:

Managing a broad range of accounting and human resources functions for

biopharmaceutical company including processing bi-weekly payroll for 130

employees and related paperwork in compliance with various laws and

regulatory mandates, maintaining benefits/401(k) stock option plan

enrollment, managing changes for in state and out of state employees,

processing garnishments and levies, new hire benefits, leave and

termination paperwork

Accounting functions:

Auditing expense reports, managing corporate credit card account,

processing weekly check run, calculating monthly commissions for broker

accounts, creating weekly AR aging report, reviewing and maintaining copies

of blanket and bulk commodity pricing agreements

Customer Service functions:

Managed 50 domestic and international customer accounts while maintaining a

positive relationship with purchasing agents and enterprise planning,

assisted sales managers and buyers with product availability, maintained

updated excel spreadsheets displaying material pricing quotes and

production planning schedules, wrote investigative summary reports for

returned material, assisted marketing team with coordinating mailers and

samples for new projects, monitored marketing budget and expenses, created

requisitions and purchase orders

EDUCATION

North Carolina State University, Raleigh NC

B.A., Psychology 2008

(Additional courses: Business Law, Financial Accounting, Financial

Reporting, Managerial Accounting, Business Management)

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