Customer Service Accounts Payable

THERESA TROUTMAN

**** * * **

ELWOOD, IN *****

Phone: 765-***-****

Objective

A position as Buyer Planner or Production Scheduler

Ability Summary

Experience in coordinating and expediting the flow of work and materials within or between departments of

an establishment according to production schedule.

Employment History

Production Scheduler

08/1997 - 08/2012 Gardner Denver Fishers, IN

Production Scheduler and Buyer for materials, parts and services required to rebuild industrial blowers and

air compressors. Purchased repair parts from vendors in Germany, Korea, Canada, and the United States.

Evaluated vendor quotes and bids to determine best price, quality, and delivery. Performed all types of

inventory transactions including receipts, inventory adjustments, cycle count adjustments, and issued out

parts to production orders. Performed all jobs in the materials department including shipping, receiving,

cycle counting, warranty evaluations. Prepared quotes to repair customer material. Certified invoices for

payment. Worked closely with Customer Service to provide accurate delivery dates and information to

customers. Revised Bill of Materials as required to ensure all material was issued to complete the job. Ran

MRP weekly on all parts required for my product lines. Moved out purchase orders, or expedited parts

when required. Prepared various inventory reports monthly and quarterly. Obtained 15 yrs experience with

SAP. Gardner Denver facilities operated by the Lean Manufacturing concept. Participated in at least two

Kaizen events per month. Received training in 5S - Lean Manufacturing. I was a SAP Superuser who

provided training to other employees in the office. Cross-trained to cover the HR, Shipping, and Warranty

positions when needed.

Procurement Technician

01/1994 - 09/1995 HQS, 24th Infantry Division, DOC, Contract Division Ft Stewart, GA

Monitor multi-million dollar service contracts for the US Army. Process and certify invoices for construction

and services. Ensure contractor is paying wages IAW applicable wage determination. Work closely with

Contractors, Contract Officer Representative and Accounts Payable Technicians to solve problems.

Prepare modifications to contract when required. Scheduled monthly meetings with contractors and

Contract Officer Representatives to discuss the progress of the work. Analyze requirements specified in

laws, regulations and contract to settle claims. Review random sample inspections and prepare

appropriate paperwork.

Purchasing Agent

12/1991 - 01/1994 HQS, 24th Infantry Division, DOC, Purchasing Ft Stewart, GA

Division

Purchase a variety of supplies for the US Army, Reserve & JROTC Units, WINN Army Hospital, and

Dependent School System . Placed open market orders up to $25,000 per order. Processed requisitions

and evaluated bids to ensure correct accounting classification, quantity, description etc. Placed all orders

IAW strict government regulations. Prepare modifications to purchase orders as required. Worked closely

with accounts payable to resolve invoice problems on purchase orders. Place emergency orders which

had to be delivered within hours.

Supply Clerk

09/1988 - 12/1991 HQS, 24th Infantry Division, DOL, Property Control Ft Stewart, GA

Branch

Supervise 4 employees in the Local Purchase Section of the Property Control Branch. Prepare the monthly

charge account closeout. Obligate funds and process receipts. Establish due-in and due-out for off-line

request. Prepare monthly reports. Correct, adjust, and certify vendor invoices for payment. Receive

supplies and review all discrepancies with shipments. Issue equipment and supplies to various military

units. Accountability and control of all items in the warehouse. Review all requisitions submitted to make

sure they are IAW applicable regulations.

Clerk Typist

06/1988 - 10/1988 HQS, 24th Infantry Division, DPCA, Army Education Ft Stewart, GA

Center

Provided clerical support for the Army Education Center. Prepared all outgoing correspondence and

monthly reports. Answered phones, greeted customers, and assisted soldiers and family members with

scheduling appointments.

Supply Clerk

05/1985 - 03/1988 DODDS - Germany, Bindlach Elementary School Bindlach, Germany

Order all supplies and equipment for Elementary School. Maintain school budget by department. Maintain

property book records, inventory control and document registers. Prepared receipts for cash collection

vouchers. Initiated report of survey for lost or damaged equipment. Resolve discrepancies in shipments.

Prepare hand receipts for all equipment and furniture. Conduct 100% inventory on a quarterly basis.

Supply Clerk

10/1983 - 03/1985 HQ, 24th Infantry Division, DOL, Supply/Services Division, Ft Stewart, GA

Property Control Bran

Received requisitions for supplies and services from US Army, National Guard, WINN Army Hospital,

JROTC, and Dependent School. Reviewed for accuracy and approving signature. Entered all information

from requisition into the computer. Certified all invoices for charge account orders for payment and

forward monthly closeout to Accounts Payable.

Clerk Typist

09/1982 - 10/1983 HQS, 24th Infantry Division, DOL, Supply/Services Division, Ft Stewart, GA

Property Control Bra

Provide clerical assistance to the Chief and Deputy Chief, Property Control Branch. Prepared all

correspondence, answer phones, schedule meetings for the Property Control Branch. Maintain files IAW

with Army Regulations. Controlled time cards for 15 employees and scheduled vacation time.

Clerk Typist

10/1979 - 11/1981 Department of Engineering & Housing, Engineering, Schweinfurt, Germany

Plans, & Services Division

Prepared all correspondence for the Master Planner and the Property Control Clerk in the Schweinfurt

Military Community. Maintained real estate records. Scheduled master planning meetings and typed

minutes from the meetings. Maintained office files and answered phones. Assisted customers.

Clerk Typist

09/1974 - 05/1975 HQS, 3/17th Field Artillery, VII Corps Nuernburg, Germany

Secretary to the Commander, XO, and CSM for the 3/17 FA. Prepared forms, correspondence for

command section and S1, S2, and S3 shops. Worked under a "Secret" security clearance. Scheduled all

meetings, filed, and assisted the rear detachment CDR when the battalion was deployed. Answered

phones.

Education and Training

Issuing Institution Qualification Course of Study

US ARMY LOGISTICS Vocational School Certificate or Other SMALL PURCHASE

MANAGEMENT COLLEGE Post-Secondary Certificate FUNDAMENTALS - PUR 101

John Hinds Vocational School 2 Years of College or a Technical or Vocational Clerical Stenographic

Vocational School Training

Wendell L. Willkie HS High School Diploma Business

Additional Information

I have a total of 30 plus years experience. I have fifteen years experience working for the Federal

Government in Logistics, Purchasing, Contracting, and Administrative positions. I was employed by Gardner

Denver for 15 years in the Materials Department. I can start work immediately.

References Available on Request

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