Human Resources Manager

Linda Martin

*** **** ****** **. 267-***-****

**********@*****.***

Barto, PA 19504 610-***-****

HUMAN RESOURCES PROFESSIONAL

Accomplished, forward thinking, Human Resources generalist with comprehensive experience in delivering pragmatic solutions to complex

human resources and business challenges in a variety of environments. Experienced in strategic organization development, internal

consulting, project and change management, and collaborative alignment of HR Value Proposition with business initiatives. Key

contributor to building connections with employees and management to enhance efficiency and success in meeting targets.

PROFESSIONAL EXPERIENCE

HR Senior Consultant and Trainer 2010 - Present

Career Concepts, Inc., Blue Bell, PA

Project work – compensation, job analysis; performance training

United Way of Southeastern PA – Sr. HR Business Consultant/Trainer

Performance Management System development, training, and implementation aligning Corporate Mission and Core Values with individual

performance . Established operational standards and created/delivered program training. Learning Management System development

and roll-out; provided new Onboarding Program design. Handled Employee Relations and talent acquisition.

Cabrini College, Radnor, PA - Interim HR Director

Charged with directing strategic and tactical HR department operations. Audited and implemented initiatives to ensure legal compliance in

HR practices/policies. Coach to faculty and staff on leadership development, performance management, and employee relations.

Executed health and welfare plan re-design and vendor selection; contract negotiation; and delivering seamless benefit plan and payroll

interface. Managed annual open enrollment. Recommended architectural improvements for Banner/HRIS system.

Lehigh University, Bethlehem, PA - HR Consultant

Project work including investigating and resolving employee relation’s issues; research and draft university policies; research and prepare

University’s union avoidance strategic plan; compensation support.

Mack Truck/Manpower - Recruitment

Sr. HR Manager - Johnson Matthey, Wayne, PA. 2007 – 2008

Global union chemical manufacturer. Managed multi-site HR functions comprising 780 employees.

• Executed Leadership training and development program for North America to facilitate individual and team career development,

resulting in strengthening North America’s leadership capability to meet business future business targets.

• Collaborated with management team to develop appropriate HR strategy for meeting Research and Development Business Unit’s

talent acquisition requirements meeting opportunities and challenges; aligned talent with mission.

• Coached managers on labor/employee relations, contract interpretation and grievances. Counseled team on progressive

discipline, performance improvement plans and appropriate corrective actions.

• Managed talent acquisition of management and technical positions, reduced time-to-fill. Developed applicant tracking system

(ATS) to improve time to fill ratios, communications and efficiency. Re-structured on-boarding process and new hire orientation.

• Directed Worker’s Compensation, Total Rewards, Health and Welfare plans administration, Payroll/ADP. Provided compensation

management, salary/succession planning, and prepared annual HR Budget.

Human Resources/Safety Manager - Berry Plastics Corp., Cranbury, NJ. 2006 –2007

Injection and Extrusion Blow Molding, AIB excellent rated, food and pharmaceutical packaging manufacturer in organization of 8,000

employees. Responsible for all aspects of human resources for company with 330 employees, charged with organization development,

driving change while supporting GMP principles and ISO implementation.

• Developed HR as Business Partner. Re-engineered HR processes to support business development initiatives into

pharmaceutical manufacturing. Improved employee engagement; realigned and delivered organizational support and training

initiatives to change and in-grain a continuous improvement culture. Ensured legal compliance in all HR matters.

• From gap analysis developed and delivered business unit’s training programs – performance development, culture, safety,

compliance, and skills assessment. Implemented skills training programs to meet pharmaceutical compliance requirements and

support business operations in food and pharmaceutical manufacturing resulting in acquiring new business and increasing

organizational effectiveness.

• Coached line managers on all types of employee relations issues, change strategy, and consistent policy administration and

interpretation. Invested in moving people toward increased performance and engagement; and improved EBITDA.

• Managed Total Rewards programs – compensation, incentive, recognition, salary and bonus plans; maintained internal equity

and ensured competitive compensation structure maximizing retention. Partnered with business leaders on organizational re-

design and succession planning.

• Workforce planning, conducted job skills analyses, updated job descriptions, identified skills gap and partnered to develop craft

and leadership skills training. Obtained $50,000 state training grant.

• Wrote and presented employee communication materials, including a new employee handbook updating 20 year old policies.

• Managed all talent acquisition, benefit programs, ADAA, FMLA, COBRA, Safety, and Worker’s Compensation ensuring legal

compliance.

L. Martin, p. 2

Regional Human Resources Supervisor - ABX Air, Inc. Breinigsville, PA 2004 – 2006

Managed implementing Human Resources’ decentralization strategy supporting NE United States, 1000 employees in matrixed

organization of 11,000 employees.

• Provided heavy counsel and developed effective communications, employee relations and training programs to maintain union-

free status, deflected union drive in NE region.

• Handled employee disciplinary actions, EEOC and unemployment issues; successfully eliminated EEOC complaints.

• Reduced turnover by 10% in PA facilities through training line management and initiating change. Identified common problems,

collaborated and developed remedies, and implemented effective training resources and labor relations programs. Maintained

consistent policy interpretation/implementation, improving employee relations and productivity.

• Skilled using AS400 platform for Human Capital Management including HR, Payroll, Benefits, Recruitment and Retention data.

Leveraged region’s self-service portals, upgrades and ATS implementation and staff training.

• Ensured performance management program’s standards were met, and trained leadership.

• Introduced employee self-directed benefits enrollment, trained front line managers and multi-lingual population on programs’ use

and operations improving morale and reducing costs.

• Managed extensive, full-cycle recruitment campaign to successfully fill 350 positions over three months to meet corporate

objectives in eastern PA. Skilled in ATS applications.

• Introduced new on-boarding process, new-hire orientation, and mentoring program impacting a 10% reduction in turnover.

Developed internship program with Penn State as part of succession plan.

Human Resources/Safety Manager - Mail Well Graphics, Philadelphia, PA. 2003 – 2004

Managed Human Resources function in a union facility of 115 employees during corporate re-organization of 13,000 employees.

• Provided consistent HR consultative support to management team; guided union contract interpretation. Facilitator of plant’s

round-table monthly meetings and communications.

• Effectively handled labor relations issues as three unions merged into one, worked through issues and provided equitable

solutions while avoiding grievances.

• Revived the safety program resulted in zero recordable injuries; and reduced worker’s compensation claims 15%.

• Processed multi-state payroll (ADP) and sales commissions; analyzed and managed compensation & bonus structure.

• Administered all health and welfare plans; and collective bargaining unit contract.

HR Generalist/Supervisor - Brown Printing Company, East Greenville, PA. 1992 – 2001

Human Resources Supervisor for highly technical, global, multi-site manufacturing company with 800 employees.

• Collaborated with business departments to successfully analyze and improve HR processes. Developed and mapped HRIS

internal network architecture in Cyborg and SAP; provided improved, timely intra-departmental information flow and all HR

corporate resource communications. First year resulted in $100,000 cost savings; restored employee confidence in HR.

• Supervised all benefit programs and welfare plans administration, all leaves of absence, terminations, and

COBRA/HIPAA plan administration; coordinated with worker’s compensation. Wrote and delivered employee training,

presentation materials and employee communications. Updated summary plan descriptions.

• Performed HR Metrics gathering and analysis; leveraged results to improve training and performance measurement

programs, retention, strengthening our culture, employee relations and business focus.

• Initiated employee communications, and new on-boarding procedures; improved retention, resulted in a 10% decrease

of voluntary turnover.

• Pioneered and developed wellness programs, positively impacting employee’s health, reducing benefit claims experience.

Designed and installed a walking track on company grounds. Chaired health fair.

• Specialized in empowering managers and employees to participate in solution based problem solving; resulted in

significantly reduced EEOC and unemployment claims. Learned union-avoidance tactics and developed effective coaching and

employee relations skills.

Additional experience: Operations Assistant General Manager of 3 shift manufacturing facility, as production planner, purchaser and

materials manager for seven years.

SYSTEMS EXPERIENCE: SAP, JDE, ADP, Cyborg (Accero), Oracle, Microsoft Suite, Lotus Notes, Banner, Citrix and AS400

environments

EDUCATION: Ursinus College, Collegeville, PA. Bachelors in Business Administration (BBA)

Dual Majors: Human Resource Management and Business Management. Professional in Human Resources (PHR) – Human

Resources Certification Institute (HRCI); Certified Diversity Trainer - National Multicultural Institute, Washington, D.C;

Performance Management Program – Pennsylvania State University

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