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Customer Service Supervisor

Location:
Berkeley, CA, 94702
Salary:
$11.75
Posted:
April 25, 2013

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Resume:

Hubert E Sylvester III

**** ******** **., *** *.

Berkeley, CA 94702

510-***-****

abs0t1@r.postjobfree.com

Objective: Seeking a fulltime, challenging, and rewarding position.

Education

Bachelor of Science, Biology Emphasis: Physiology, Expected May 2015

San Francisco State University, San Francisco, CA

AS Biological Sciences, May 2007

Contra Costa College, San Pablo, CA

Laboratory/Technical Skills

? Aseptic technique ? Mammalian Cell Culture

? Preparation of buffers ? Simple and Fractional

Distillation

? Preparation of agar plates/liquid media ? UV Spectroscopy

? Microscopy ? High Performance Liquid

Chromatography (HPLC)

? Laboratory Mice Injections ? Thin Layer

Chromatography (TLC)

Computer Skills: Operating Systems - PC/Mac OS, Microsoft Office Suite

- Excel, Word, Power Point, Typing speed of 40 WPM, 10 - key by touch

Work Experience

Surveillance Agent, San Pablo Casino, San Pablo, CA

July 2009 - April 2013

. Observed casino operations for cheating or theft committed by

employees or patrons

. Operated all surveillance cameras, monitors, video equipments,

and other CCTV system to make recordings used for investigations

or as evidence

. Identified infringements of the gaming regulations and house

rules

. Utilized sharp observational skills, oral and written

communication skills to document violations

. Maintained excellent communication with coworkers and supervisor

through radio control

Teller, Wells Fargo Bank, Berkeley, CA

June 2008 - August 2009

. Assisted customers with their financial needs on a daily basis

such as handling transactions, and managing customer inquiries

and complaints

. Maintained and balanced a cash drawer daily

. Initiated and opened new accounts

Warehouse Clerk, Airport Home Appliance, Hayward, CA

January 2008 - May 2008

. Organized delivery schedules with customers

. Unloaded inventory, stocked shelves, and performed general

warehouse maintenance

. Shipped and received large quantities of appliances

. Handled customer service calls and customer pickups of large

appliances

Host, The Dead Fish, Crockett, CA

August 1999 - December 2002, July 2004 - August 2006

. Answered phone calls, took down reservations, seated customers,

operated the cash register, accommodated large parties in a

timely manner

. Provided excellent customer service while working in a fast-

paced environment

Courtesy Clerk, Albertson's, San Pablo, CA

June 2003 - June 2004

. Provided excellent customer service and assisted customers in

locating items, bagging groceries and carry out

. Stocked products in various departments and ensured proper

rotation of product

. Retrieved shopping carts and performed aisle cleanups when

necessary

References: Provided Upon Request



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