Customer Service Sales

Rodolfo Rojas

*** ****** ***

Bogota, NJ *****

Phone: 201-***-****

Email:*************@*****.***

OBJECTIVE:

A Position as an Electronic Technician

Qualification

• Relay Installation, Panel building, panel wiring, testing, Repair and commissioning for Protective relays. Knowledge of test System such as Omicron & Doble 6150.

• Experience in Sales, Order Enter, Order following and Logistic for Protective Relays.

• Troubleshooting and repairing sterilizer equipment (Autoclaves) and specialized laboratory equipment, such as centrifuges, microscopes, and other high precision instruments.

• Also worked on dental and vacuum equipment.

• Knowledge of vacuum tubes, radios repair (Superheterodyne receivers and amplifiers)

• Utilized electronic, electrical, mechanical, and refrigeration skills.

• Extensive knowledge of electronics tools; such as scopes, frequency selective meters, attenuators, spectrum analyzers, high potential test equipment, Surge Withstand Capability Tester, Fireberd, multi-meters, frequency generators,

frequency counters, AC 3 phase system simulator, and power supplies.

• Computer Skill – Microsoft Office, Lotus Notes.

• Course PC3: Application of Protective Relaying to Distribution and Sub-Transmission System in Stafford, United Kingdom. 1999

• Course PC5: Commissioning and Maintenance Procedures for Distribution and Sub-Transmission System Protection in Stafford, United Kingdom. 1999

• Course PC6: Application and Setting Procedures for Overcurrent, Motor and Generator Protections in Stafford, United Kingdom 1999

• Bilingual Spanish, English

EDUCATION:

• NATIONAL EDUCATION CENTER, RETS CAMPUS, Nutley, NJ

Computer/Electronics Technician Diploma

• Health Technical School, Santa Clara, Cuba Diploma in troubleshooting and repairing medical equipments.

• ITM – 300 Hour Solar Technician – Certificate expected May 2013

EMPLOYMENT:

• 03/2007 -7/31/2012 Sales Engineer / Demo Coordinator, RFL Electronics Inc. Boonton, NJ

Duties Include: Responsible for preparations of quotes. Assists customer in identifying solutions to applications requirements. Provides sales support to internal and external sales team and offers solutions to application problems.

Responsible for the administration, tracking and coordination of the demo inventory.

On Feb 2006, I was selected by the engineering department to participate in the test development for the distance relay, testing all the pilot relaying applications including trip time, versus similar products from the competition), Adjusts, calibrates, aligns and modifies circuitry and components, writes technical reports.

Note: Have traveled commissioning relay panels at customer sites; such as Progress Energy, FL, and Allegheny Power, WV.

• 11/2001 - 3/2007

Electronic Technician I, RFL Electronics Inc. Boonton, NJ

Duties include: Final test, apply electronic theory, Electrical testing procedures, Panel testing (Transmission Line Pilot Relaying, Distance Protection), engineering, mathematics, and related procedures to test, troubleshoot, repair and calibrate electronics equipment such as 9300 (Charge Comparison System/Differential Relay), 9720 (Pilot Wire), 9660 (Digital

Switch), 9745 (Teleprotection, Audio & Digital), 9785 (On/Off Powerline Carrier), 9780 (FSK/Powerline Carrier), 9508 (50W/100W FSK Powerline Carrier).

GARD8000 (Use as a stand-alone Teleprotection Channel, Current Differential Protection, Distance Protection, Power Line Carrier, or combine them in one device, this is a new product.

• 1999 – 2001 Sales Support Administrator, ALSTOM USA Inc, Hawthorne NY

Duties include sales, Order Enter, Order following, Logistic and Customer Service for Protective Relay (Loose Relays and Repairs)

• 1996 – 1999 Customer Service Technician, ALSTOM USA Inc, Hawthorne NY

Duties include Repairs, Commissioning, testing for all kind of protective Relays. Customer Service includes USA, South and Central America.

Performed different Commissioning in various Countries such as Panama (ETESA, France Field), Mexico (Thermoelectric Tuxpan II), USA (Eastside Reservoir – California)

• 1995 – 1996 Wiring, ALSTOM USA Inc, Hawthorne NY

Duties include assembling and wiring control panels for substations from schematic and wiring diagrams.

• 1993 – 1995 Liz Claiborne, Secaucus, NJ

Duties include unloading merchandise from trucks and hanging items in warehouse for distribution.

• 1980 – 1990 Biomedical Technician, Sancti – Spiritus General Hospital, Cuba.

Duties include troubleshooting and repairing medical equipment such as

centrifuges (Low and ultrahigh speed), autoclaves, cryostats and microtomes,

operation lamps, operation tables, UPS systems and inverters.

Contact this candidate