Customer Service High School
Resume:
Yolanda Sanchez
Corona, CA, ***82
Phone: 951-***-****
Email: ***********@*******.***
Education
Associate’s in Criminal Justice 2014
Everest College Ontario, CA
High School Diploma 2007
Corona High School Corona, CA
Work Experience
Manager at Los Rigoberto’s Taco Shop 12/2009 08/2011
Corona, CA
Managed 10 12 employees at a time.
Helped reduce company debt by about 60% year over year, by managing cash flow, keeping stock of inventory, paying necessary
company bills, running regular bank errands, and modifying food menu.
Cooked, cleaned, served food & beverages. Followed sanitation guidelines and quality.
Provide high level customer service to guests.
Provide training to all new employees.
Time Scheduling
Opened & Closed Restaurant / Sole key holder.
Host/Food Service Worker/Cashier at Disneyland 11/2009 08/2010
Anaheim, CA
Responsible for greeting guests and taking their order, entering into POS system and verifying order by repeating back to guest.
Handled cash flow & inventory stock. Receives and processes payments.
Followed sanitation guidelines for food preparation and quality. Also managed temperature control.
Served food & beverages to guests.
Effectively worked independently and as part of a team with high levels of speed, accuracy and efficiency as required. Ability to work
well under pressure
Crowed Control.
Skills
Languages: Spanish & English Fluent: Speak, Read, Effective Communication
& Write.
10 key, Typing Microsoft: Word, PowerPoint, Excel
ATM Machine + Currency Count POS System
Crowd Control Customer Service
Scheduling Expert Multi tasking
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