Team Developer

TIMSY JETHY

E-mail: *****.*****@*****.***

Mobile Number: 991*******, 813*******

Objective

Seeking a challenging and satisfying career, which will utilize my professional skills and give a

creative opportunity to utilize the best of my knowledge and also develop my professional and

technical knowledge.

Skills Acquired

• Effective implementation of Six Sigma basics

• Attended training programs like creative and analytical approach towards problem solving,

IFRS( International Financial Reporting Standards, Performing Higher Standards Part I,

Performing Higher Standards Part II, Who Moved My Cheese, MS Excel Basics, Even Eagle

Need a Push, Risk Management, Six Sigma Basics and 7 Habits of highly effective people.

• Good knowledge of Banking Terminology

• Intermediate level MS Excel & MS PowerPoint

Professional Experience

PROFILE In Aon Hewitt (From March 12 to till the date)

• Working as Team Developer in Talent & Aquisition Team - Recruitment in HRBPO Process.

• Handling a Team of 7 associates.

• Making sure that the team is following the defined process while implementation of various

processes.

• Ensuring the timely completion of work and sending reports to Client on timely basis

• Working on errors to improve Team's Quality.

• Handling recruitment of candidates on initial level and updating the data for candidate’s

assessment and background test

• Analyzing Business solutions to various Business problems.

• Finding out the best practices in the process and their impact on business in terms of time and

money saving.

• Discussing various process improvements and trouble areas with the Client and find solution.

• Preparing Dashboards and Process Maps at Level one and two.

• Taking trainings of the team for the updates received from the Onshore Team.

• Maintaining SLA Tracker and sending reports to the Client for various processes.

• Maintaining Weekly Client Report and volumes for the week.

• Maintaining and analyzing data for the team on monthly basis.

PROFILE IN BANK OF AMERICA (From October 07 to March 11)

•Gathered and interpreted relevant data related to costs, productivity, demand patterns etc.

•Investigated problems, finds root causes, and developed solutions

•Maintained periodic performance reports

•Monitored contract compliance of carriers and other logistics service providers

•Provided analytical support for projects, new business opportunities, and proposals

•Coordinated delivery schedules and other supply chain activities

•Prepared dashboards & Process Maps

•Taken Quality assurance sessions and perform random quality audits for team leaders

•Handled two teams as SME throughout their OJT

•Ensured the timely completion of team trainings and worked as asset spoc

•Issued quality scores for the teams on weekly basis.

•Assisted team as quality coach.

ACHIEVEMENTS:

• Got a WOW award during my OJT for my good performance in quality

• Received an award for being an outstanding Asset Spoc and quality spoc

• Worked as a mentor for my team mates to improve their quality of work

• Receive two platinum awards, seven gold awards for my exceptional performance towards the

process

• Received one silver award and two bronze awards for good performance during the last two

quarters.

• I have received prizes during the spring focus period.

• Received three letters from LOB for my tremendous contribution towards the business

PROFILE IN Citi financial (From October 06 to March 07)

•Pre-screening of cases, reference number generation, Data entry, deduplication of case and

CIBIL check.

•Handling telephone verification to cross check the documents provided by customer.

•Monitoring over the FOS's activities regarding Credit & Address Verification & coordinating

with sales & Commercial Officials.

•Data purging and maintaining credit related documents.

•Maintaining tracker of approved and rejected cases.

•Obtaining mid level approvals for the cases and then processing of file for the final approval.

Analysis of approved cases

ACADEMIC QUALIFICATION

•XIIth completed in Accountancy, Economics & Commerce in year 2000.

•Graduation in Bachelor of Arts (Economics Hons) Kurukshetra University (Haryana) in year

2003

Post graduation in Economics Kurukshetra University (Haryana) in year 2005

TECHNICAL SKILLS

•Operating Systems: Windows 2000, NT & XP

•Office Applications: MS Excel & PowerPoint

PERSONAL PROFILE

• Father’s Name - Mr. Arun Jethy

•Date of Birth - 31st Jan.1984

• Languages Known - English, Hindi & Punjabi (Fluent in English)

• Marital Status - Unmarried

Hobbies – Reading Novels, Traveling & making friends

Contact this candidate