Customer Service Administrative Assistant

*** ***** **** ******, #***

Mesa, Arizona *****

480-***-**** Mobile

***********@*****.***

Judy Dodge

I have 17 years experience in the construction industry in Administration, Clerical, Purchasing, Estimating, and Accounting. I am currently looking for part time to full time position where my experience can be utilized and a company I can grow with. I'm a team player, detailed oriented, reliable, and a fast learner.

History 03/2012-Current Lowes Apache Junction, AZ

Customer Service Representive

Process and finalize purchases for construction suppliers.

Assist with product location, ordering, and delivery method.

Monitor suspicious activity to minimize product shrinkage.

Customer Service and Satisfaction

09/2010-03/2012 Permaguard Pest & Termite Gilbert, AZ

Office Coordinator

Customer Service and Satisfaction

Schedule and maintain daily routes for all pest and termite appointments.

Process cash, credit cards, and checks daily.

Maintain scheduling software program to ensure accuracy.

Closeout all completed work for accounts receivable.

07/2009-11/2010 CREO Development Gilbert, AZ

Estimator/Office Manager

Estimate and bid work completed and future work.

Take calls from clients and resolve any issues to ensure timely payment.

11/2004 – 06/2009 Beazer Homes Tempe, AZ

Purchasing Specialist

Work with trades receiving pricing and negotiating for new projects.

Resolve discrepancies with payment, contract setup, and contract pricing.

Responsible training new hires.

Audit accounting reports weekly and monthly to maintain cost and profit margins.

Setup new subdivisions in JDE Edwards.

Maintain sales options and price margins.

Create and maintain trade partner contracts.

01/2003 – 10/2004 Beazer Homes Tempe, AZ

Construction Administrative Assistant

Accurately entering and maintaining Construction Backlog for all communities.

Organize timesheets for HR.

Maintain records for OSHA for all subdivisions.

Order supplies for on-site trailers.

Liaison for field personal and VP of construction.

Code all construction invoices for accounts payable.

Input change orders.

03/2002 – 01/2003 Construction Secretaries Scottsdale, AZ

Administrative Assistant

Collect information for bid packets and current insurance requirements.

Filing and file maintenance.

Answer and direct incoming calls.

04/2000 – 03/2002 Cisneros Utility Construction Glendale, AZ

Office Manager

Organize and accurately maintained daily estimates in Excel.

Analyze blueprints and permitted drawings.

Invoice entire job to Cox Communications.

Accounts Receivable

07-1998 – 09/2000 The Fishel Company Phoenix, AZ

Project Coordinator

Invoice jobs to Cox Communications from Detailed Blueprints.

Negotiate payment on items not on drawings.

Bluestaking and city notifications.

Education 01/2001 Real World Training Tempe, AZ

Quick Books Seminar 14Hrs

05/1999 New Horizons Tempe, AZ

Microsoft Intermediate Excel 16Hrs Credit

04/1994 Eldorado College Escondido, CA

Accounting 2 yr Graduated with 4.0

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