Customer Service Sales
Resume:
Amanda Davis
Chicopee, MA *****
Phone: 413-***-****
Cell: 413-***-****
E-Mail: *********@*****.***
Summary
Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Highlights
Flexible schedule
Strong communication skills
Proficient in MS Office
Excellent multi-taskerCash handling accuracy
Organized
Detail-oriented
Accomplishments
Met monthly sales goals for [6 years] straight.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration
Answered multiple phone lines, transferred calls to corresponding departments, filed customer
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
records and billed accordingly.
Experience
February 2004 to March 2013
East Street Auto Center Chicopee, MA
Receptionist
Managed incoming and outgoing calls for busy automotive office.
Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Maintained the front desk and reception area in a neat and organized fashion.
Contact this candidate