Manager Quality Assurance
Resume:
James A. Herring (Andy)
Wiggins, MS 39577
h. 601-***-****
c. 228-***-****
*******.*****@*****.***
WORK EXPERIENCE
General Dynamics Armament & Technical Products
Mar. 2003 - Apr. 2012
(Manufacturer of military products for the Department of Defense)
Nine years experience managing a highly successful manufacturing facility
for US Army contracts.
Plant Manager
I managed a facility that produced a highly technical and innovative
Reactive Armor tile for Bradley fighting vehicles and Abram tanks for the
US Army. The facility also produced various sized ignition cartridges and
propellant increments for mortars and multiple components for Hydra
rockets. The facility employed 38 - 101 employees depending upon
contractual needs. As Plant Mgr., I helped convert a facility with a
disgruntled work force that seldom met budget or contract into a facility
that had good morale and met or exceeded all contractual requirements.
As Plant Mgr., I was responsible for the following:
Meet all budgeted labor hours\dollars for Reactive Armor touch labor
Ensure there are no contract delinquencies at year-end
Achieve 95% average monthly performance against build plan schedule
Improve Environmental Health and Safety performance annually with regards
to recordable injuries, lost workday case rate, lost time accidents, OSHA
reportable injuries, hazardous waste rate and recyclable materials
Reduce internal defects by 10% over previous year baseline
Maintain a minimum of 98% inventory accuracy
Overall culture of the facility (my facility scored the highest in all
measurable parameters during a corporate culture survey)
Accomplishments:
Reduced labor 29.4% over past three years through LSS initiatives that I
championed or led
100% on-time delivery record. Only facility in the company to achieve this
Led facility through ISO certifications to ISO 9001, 14001 & 18001
Increased productivity and quality through LSS initiatives
Green initiatives resulted in a 45.5% reduction in energy usage over past
two years
Other Green initiatives resulted in recycling 67% of all solid waste and
elimination of all hazardous waste
My facility received the highest payouts within the company for the
company's profit sharing program
My facility scored the highest of all company sites on a company wide
culture survey
My facility scored better than all other sites on most or all company
metrics
Ansell Incorporated - Dothan\Troy, Alabama
Sept. 1989 - Nov. 2002
(Manufacturer of dipped thin-walled latex products)
Thirteen + years experience with compounding and processing nitrile,
polyurethane and natural rubber latices for manufacture of Class II medical
device.
Technical Services Manager (May 1994 - Nov. 2002)
Managed QA laboratory, Quality Control Department and Compounding
Department. Also managed production lines at various periods. Managed all
projects of a technical nature within the facility as well as technical
related projects, questions and requests from sister facilities and
marketing. Performed numerous process improvement trials, validations and
studies.
Instituted and maintained a calibration system sufficient to meet ever
increasing standards placed on medical device manufacturers.
Set up factories and dipping processes in Aurungabad and Bangelore India on
extended job reassignments.
Although stated as Technical Services Manager, I held over 10 different job
titles from May 1994 through Nov. 2002. I was continually reassigned to
manage areas with issues until these areas met performance criteria
sufficient for business needs. During this time frame, there were periods
where I managed over 250 indirect employees and approximately 20 direct
managers.
Quality Assurance Manager (Feb. 1992 - May 1994)
Provided technical support for manufacturing operations, managed
laboratory, monitored process parameters and final product tests,
troubleshot processes and other manufacturing problems, conducted audits of
manufacturing processes, performed statistical analyses for final product
tests, and worked with outside agencies during audits of the Troy, Alabama
manufacturing facility.
Plant Chemist (Feb. 1990 - Feb. 1992)
Performed troubleshooting for numerous process problems and conducted a
variety of correlation studies including: Particle size analysis of latex
and dispersions and their impact on product quality and processing, methods
of modifying the chemical and mechanical properties of raw material high
ammonia latex and the resulting impact on product quality and processing,
and the effects of ambient temperature / humidity on processing and product
quality. Audited numerous outside testing laboratories. Researched, altered
and implemented a variety of tests which included; chemical stability,
mechanical stability, volatile fatty acid#, dry rubber content, phosphate
content, water soluble protein, KOH#, particle size, total alkalinity,
swollen diameter and numerous titrations.
Laboratory Technician (Sept. 1989 - Feb. 1990)
Performed routine tests of raw materials, compounded latex and finished
product. Common tests included pH, total solids, chloroform precure,
infrared spectroscopy, tensile strength, mechanical stability and zinc
oxide viscosity. Also performed numerous calibrations of laboratory and
process instruments.
United States Army
June 1982 - June 1986
Prior to pursuing a college education, served on active duty in the U.S.
Army. Retired from the Alabama Army National Guard in Oct.2002.
EDUCATION
BS Environmental Science; (major in biology with built in minor in physics
and chemistry) Troy State University, Troy, Alabama, August 1989.
TRAINING
President's Leadership Development Program (PLDP)
Certified LSS Green Belt Champion (BMG University 2008)
Certified LSS Green Belt (BMG University 2009)
PROFESSIONAL & COMMUNITY ORGANIZATIONS
Mississippi Manufacturers Association
Mississippi Economic Development Partnership
Stone County Economic Development Partnership
Board member Mississippi Gulf Coast Community College
Board member Stone County Chamber of Commerce
Kiwanis
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