Project Human Resources

Natasha James Fernández

***-* ****** ******

Raleigh, NC 27604

Cell: 919-***-**** Email: *************@*******.***

PROFESSIONAL

OBJECTIVE: My professional goal is to obtain a position where I can utilize my recruitment, human resources

and management experience. In addition the ability to draw on my interpersonal, communication,

administrative and team building skills, which has positively impacted my previous employer by

increase client satisfaction and work environment .

EDUCATION: Bachelor of Arts, International Relations

SHAW UNIVERSITY

Raleigh, NC 1998-2002

Study Abroad

PONTIFICIA UNIVERSIDAD CATHOLICA MADRE Y MAESTRA

Santo Domingo, Dominican Republic January 2002 – May 2002

EXPERIENCE:

11/ 2011- 10/2012 Headway Workforce Solutions Raleigh, NC

Project/ Recruitment Lead

• Create, monitor and execute client specific project plans to meet ever changing needs

and requirements

• Facilitate with implantation plans for all assigned clients through day- to- day interaction

with clients contacts

• Develop and implement recruitment process for assigned project

• Facilitate internal project update meetings multiple times per week during

implementation

• Conduct client facing meetings and participate with client job fairs (out of town)

• Define all project tasks and assign to appropriate resources

• Proactively identify accounts which may be at risk from revenue and/or service delivery

standpoint and make suggestions for improvement

• Constantly monitor and report on project progress to all project stakeholders including

Senior Leadership

• Track project deliverables

• Serve as the client facing account managers on all projects

• Manage existing and grow new clients relationship

• Address client concerns and ensure resolution of issues in a timely manner with the

appropriate follow up

• Always exceeding expectations on all clients

• Conduct client specific training on Headway’s tool’s, techniques and process

• Trained new employees

• Manage VMS Accounts

N atasha James

11/2010- 07/2011 Headway Workforce Solutions Raleigh, NC

Sr. Client Relationship Manager (promotion)

• Source, develop and post ads, recruit, screen, and interview candidates for employment

opportunities for clients

• Collaborate with employment agencies, labor departments, college career development

offices and NGO’s to find qualified candidates

• Cold calling and networking with passive candidates

• Coordinate with regional and RPO teams contributing to projects, recruitment strategies,

and solutions

• Communicate directly with clients

• Process new hire documents (background checks, reference checks and I-9’s)

• Manage teams to effectively meet client project and staffing needs

• Develop training/procedure manuals

• Process new hire documents/ on boarding

07/2010- 11/2010 Headway Workforce Solutions Raleigh, NC

Client Relationship Manager (promotion)

01/2006 – 04/2010 URBIE & URBIE’S MOVING CO. LTD. New York, NY

Small Business Owner (Relocated to North Carolina)

• Obtained Licenses (ICC/MC# &USDOT#), Insurances (Worker’s Comp & Liabilities),

Permits (IFTA&HUT)

• Coordinate all areas of Marketing (Website, online advertising, business cards,

flyers etc

• Managed all aspect of Human Resources (recruit, hire, maintain personnel records,

recruitment and employee benefits)

• Managed all accounting systems ( Payroll, A/P, A/R)

• Ensured all state requirement were implemented (Drug screening, driver files, logs and

truck maintenance records)

• Arranged self and state audits

• Managed staff of 10 + employees ( increases during moving season)

10/2003 – 10/2005 DEVELOPMENTAL DISABILITIES INSTITUTE Smithtown, NY

Recruitment Specialist

• One of 2 recruiters for an agency encompassing over 1700 employees for Education,

Vocational, Residential Programs, Health Care Facilities and Administration

• Communicated with over 50 directors and managers to assess vacancies, recruitment

needs turnover data, etc.

• Recruited, interviewed and placed perspective candidates

• Organized and conducted job fairs, open houses and on-site interviews

• Implemented strategic intervention for emergency staffing needs

• Coordinated diversification initiatives, which increased diversity of employees in

various programs

N atasha James

• Developed and implement recruitment strategies for local and out of town colleges, non-

governmental agencies(NGO’s) and state agencies

• Conducted internal investigation for violation of company policy ( sexual harassments or

misconduct)

• Assisted with processing new hire requirements ( Criminal background check, Reference

checks, I-9’s .

• Facilitated management training and Conduct exit interviews

2001 – 2012 INTERNATIONAL EDUCATION AND RESOURCES CENTER Bronx, NY

IERC- Consultant

• Arrange internship and community service projects for visiting students in Dominican

Republic

• Manage and supervised United States logistics such as coordinating partnership between

colleges and universities to ensure college credits for participating students.

• Recruit students for participation in the study abroad program

• Facilitate pre- departure orientation

• Coordinate program development and partnership with Governmental Organization and

Non- Governmental Organization.

• Perform Fundraising Services

COMPUTER SKILLS: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook

Quick Books, HR 2000, My Staffing Pro, VURV, Agile 1, Field Glass, Beeline

LANGUAGES: Spanish

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