Customer Service Manager

Location:

Posted:

April 24, 2013

S heri ka Green

To obtain a position that will enable me to use my strong organizational skills, educational

background, and customer service skills. To enhance my ability to work well with others as

well as acquire new abilities. Qualit ies that I possess are; patience and persistence,detailed

o riented with exceptional organization skills, effective communication skills both verbally

and in wri ting. I am team oriented, though I perform well independently, ability to

establish and maintain working relationships with a variety of people.

P rofessional Experience

Childtime Learning Center February 2012 to August 2012 Fort Worth, TX

Teacher

• Teach and promote daily learning skills through lesson plans and daily routines

• I n teract with school-aged children

Childcare Associates, Fort Worth, TX 5/2009 to 11/2011

Teacher Assistant

• Assisted Teachers will classroom daily routines and lesson planning

• I n teracted with children daily creating and positive and motivating learning

environment

• Assisted Teacher with program Assessments and met with parents monthly to

d iscuss each child’s progress

Shoe Show, Fort Worth, TX 11/2008 to 5/2009

Assistant Manager

• M anaged daily operations, monitored productivity, and sales, and profits

• E nsured exceptional customer service, store image, merchandise presentation,

and asset protection

• H andled scheduling, developed plans for team development, t raining, and

motivating employees

Simply Fashion. Fort Worth, TX 5/2008 to 11/2008

Assistant Manager

• Supervised several employees

• E nsured customer service and secured company assets

• Developed t raining aids for new employees and assisted in t raining

E ducation

B urnham Family Sports and Medicine Center, Baton Rouge, LA

Certified Medical Billing and Coding Specialist, 2006

Early Childhood Management Institute (CAMPFIRE USA) 2012

Child Development Associates (CDA) 2010