Deborah E. Kirk
Objective
Spokane, WA 99205
My objective is to secure a position that best matches my background
Cell: 509-***-****
*********@*****.***
Employment History
National Post-Paid Technician
Oct. 2011 West Communications, Spokane, WA
Responsible for the support and resolutions of issues with AT &T cell phones and
other mobility devices
Assisted all AT&T customers in resolutions of issues involving phone services,
internet and billing issues with Android, iPhone and Window mobile devices
Responsible for growing and expanding AT&T mobility products and features
Senior Area Manager
May 2011- June 2011 International Services,Inc, Northbrook, IL
Responsible for growing business in the Spokane and North Idaho areas
Responsible for presentation of Business Development
Responsible for growing business in the Spokane and North Idaho areas
Education Program Manager
November 2009 Refuge Station Ministries, San Carlos, CA
Responsible for facilitating, tutoring and teaching displaced youth from ages 12 –
18 curriculum from Accelerated High School Diploma Program
Facilitated and taught Core Subjects such as English, General Mathematics Pre-
Algebra, Algebra, Science and Social Studies
Facilitated Quarterly Student Orientations
Intern Teacher-Belle Haven Community School-Fifth Grade
Aug 2007-June 2009 Ravenswood City School District, East Palo Alto, CA
2008- 2009: Responsible for teaching Fifth Grade district mandated curriculum.
Subjects covered were Language Arts, English Language Development and
Mathematics.
Taught Core subjects according to California State standards and specified district
curriculum. Maintained progress of all students and participated in Individual
Educational Plans (IEP)
Performed duties in administering STAR testing and maintained all students’
quarterly report cards.
Intern Teacher-Belle Haven Community School-Seventh Grade
Aug 2007-June 2009 Ravenswood City School District, East Palo Alto, CA
2007- 2008: Responsible for teaching Seventh Grade Core district mandated
curriculum. Subjects covered were Mathematics, Social Studies, and English Language
Development
Taught Core subjects according to California State standards and specified district
curriculum. Maintained progress of all students and participated in Individual
Educational Plans (IEP)
Performed duties in administering STAR testing and maintained all students’
quarterly report cards
Substitute Teacher
Oct 2006-August 2007 Ravenswood City School District, East Palo Alto, CA
Responsible for replacing absent teachers on a daily basis as needed.
Performed lesson plans and teaching duties for grades ranging from Kindergarten
through Eighth grade
As a Substitute Teacher, I have taught at all of the schools within the Ravenswood
City School District.
Color Marketing Executive
Jan 2006-July 2006 Astro Business Technologies, Livermore, CA
Responsible for the Sales Growth and Support of Konica/Minolta Digital Color
Copiers/Printers
Enhanced productivity of Graphic Designers, Desktop Publishers and Sales &
Marketing Staff by showing functionality of Konica/Minolta bizhub line of Products as it
relates to Proofing Collateral Materials, Color-Calibration and consistency of EFI-Fiery
Print Controllers
Responsible for the training of Sales Representative in discovering and growing
Color opportunities in all Vertical Markets. Designed Marketing Materials for all Color
Products and Enablers (Scan to Desktop software), Exceeded Color Revenue quota for
the First Quarter of the 2006 Fiscal Year
Sales & Marketing Consultant/Independent Contractor
Oct 2004-Jan 2006 Hilltop Financial, OmniVision Live, Favor Designs
Hilltop Financial: Served as an Independent Contractor for Home Loans,
Refinancing and other Real Estate leads.
Ominivision Live: Served as a Consultant and Independent Contractor in promotion
of Internet/Streaming Video products.
Favor Designs: Designed and was also in charge of developing Marketing and
Collateral materials (such as Postcard, Logos, layout of Editorial Design).
Office Document Specialist
Oct 2000 – Sept 2004 IKON Office Solutions, San Mateo, CA
Responsible for the Sales Growth and Support of Canon and Ricoh Digital Color
Copiers/Printers.
Enhanced productivity of Graphic Designers, Desktop Publishers and Sales &
Marketing Staff by showing functionality of Canon & IKON Products as it relates to
Proofing Collateral Materials, Color-Calibration and consistency of EFI-Fiery Print
Controllers.
Responsible for the training of Sales Representative in discovering and growing
Color opportunities in all Vertical Markets. Designed Marketing Materials for all Color
Products and Enablers (Scan to Desktop software)
An Annual Quota was also assigned.
Exceeded Color Revenue quota (178%) for the fiscal year 2004 attaining eligibility
for President’s Club 2005.
Exceeded Quarterly Color Revenue quota in the First and Second Quarters of Fiscal
Year 2004. Percentile achieved was within the 100% - 200%.
Recipient of the IOS Capital Award for 2003-Most Leased Equipment Revenue
Graphic Applications Specialist
Nov 1999-Oct 2000 Minolta Business Systems, Foster City, CA
Enhanced productivity of Graphic Designers, Desktop Publishers and Sales &
Marketing Staff by showing functionality of Konica/Minolta Bizhub line of Products as it
relates to Proofing Collateral Materials, Color-Calibration and consistency of EFI-Fiery
Print Controllers
Responsible for the training of Sales Representative in discovering and growing
Color opportunities in all Vertical Markets. Designed Marketing Materials for all Color
Products and Enablers (Scan to Desktop software)
Forms Designer
April 1996-Nov 1999 Standard Register, Santa Clara, CA
Designed Stationery Systems, Flowcharts, Business Forms, and Hospital Office
documents. Increased productivity clients Accounting Department by designing AP
Checks, Purchase Orders, and Invoices.
Increase "clients Corporate Identity by creating Stationery Systems. All files were
prepared and delivered to the Press electronically. Presses used for printing were
Sheet-Fed and Web Presses.
Clerical Assistant II
Nov 1992-April 1996 Franklin Templeton Resources, San Mateo, CA
Responsible for managing the receptionist area for Franklin Templeton Trust
Company by operating 20 lines simultaneously for several departments.
Prepared Weekly Reports for Payroll, and other Departmental documents
Supported the Executive Staff in Administrative duties and tasks which included
Word Processing projects developing Binder and Manuals, typing Executive
Correspondence, and preparing reports.
Education
2006-2008 University of Phoenix, San Jose, CA
Masters of Art-Elementary Education
Conferred in December 2008
2001-2003 Capella University, Minneapolis, MN
MBA-Brand Management & Marketing
Conferred in November 2003
1988-1992 California Polytechnic State University, San Luis Obispo,CA
Bachelor of Science Degree - Applied Art & Design
Conferred in June 1992
NCLB Requirements
CBEST – August 2006, CSET – August 2007, RICA – February 2009
Software Applications
Microsoft Office Suite – MS Word, Excel, PowerPoint and Outlook,
Adobe Creative Suite & Deneba - PhotoShop, Illustrator, InDesign, PageMaker,
Acrobat PDF/Distiller, QuarkXpress
References
References are available on request.