Customer Service Sales

JOHN F. WEHR III

e-mail: ********@*****.***

Phone: 610-***-****

Permanent Address

*** *. ***** **.

Nazareth, PA 18064

OBJECTIVE

. A marketing or sales position wherein I will be able to contribute my

team collaboration and communication skills as well as my personal

attributes and broad knowledge of the position in order to benefit the

company.

SKILLS AND CAPABILITIES

. Business management major specializing in marketing

. Work experience in sales and finance

. Strong communication and personal skills

. Group work experience

EDUCATION

. EAST STROUDSBURG UNIVERSITY

Business Management/Marketing

Graduated: Spring 2011

Core Business/Marketing courses taken:

. Marketing Research

. Consumer Behavior

. Advertising Management

. Retail Management

. Innovation & New Product Development

. Organizational Strategy

SPECIAL SKILLS

. Wide range of technological skills enhanced from training as well as

experience with Lotus Notes, Microsoft Word, Microsoft Excel,

Microsoft PowerPoint, and Workbook programs.

EMPLOYMENT HISTORY

. Vanguard Group Malvern,

PA

Client Relationship Associate- Institutional Investor Group

June 2011-July 2012

. Respond to participant and plan administrator inquiries by providing

account and plan information from various information systems.

.Respond to clients pertaining to legal, regulatory and tax-related

issues through verbal communication.

.Work with the various areas of the Institutional Division to enhance

overall quality and workflow efficiencies.

.Communicate with approximately fifty participants daily in regards to

their 401k.

.Reaching department goals including: Call quality, call handle time,

and calls handled.

. Wegmans Easton,

PA

Cashier/Customer Service

January 2005-July 2010

Job requirements included but were not limited to: checking out

customers' orders; assisting customers in finding products; providing

fellow employees with any areas of need.

Contact this candidate