Senior Retail Executive
Resume:
Keith M. Kupets
**** ****** ***** #***, ****** Creek, California 94597
*********@***.***
QUALIFICATIONS PROFILE
Insightful and performance-driven professional with more than 10 years of successful track record in territory management, project coordination, business process optimization, and professional staff development. Acknowledged for the capability to recommend effective solutions that improve production and sales performance; build successful marketing concepts, strategies, advertising campaigns, and promotions; as well as efficiently supervise multidisciplinary work teams. Adept at building top-producing relationships with C-level executives and lower-level management nationwide.
CORE COMPETENCIES
- Operations Management
- Executive Development
- Budget Development and Cost Control
- Regional Expansion and Market Penetration
- Sales and Gross Margins Generation
- Business Growth Strategies
- Client Relationships
- Conflict Resolution
CAREER HIGHLIGHTS
- Demonstrated success in completing a turnaround with the Banfield Pet Hospitals in the San Francisco Bay; thus, driving profitability to 17% of revenue while encouraging a team culture to deliver associate engagement survey results greater than both the regional and company results
- Earned distinction and secured the top ranking with Target Philadelphia as the most profitable group in the United States through demonstration of the highest controllable profit contribution percentage
- Successfully achieved #1 ranking with Target Philadelphia in terms of sales dollar per square foot improvement and the 2nd highest dollar per square foot performance in the company
- Strategically brought the Target Philadelphia Region to the top EVA producing major market in the United States
- Displayed consistency in building an executive talent, resulting in the most internal promotions to district team leader, two years running, Target Philadelphia
- Simultaneously attained the 2nd highest dollar productivity and the 2nd highest unit productivity improvements in the company while serving as the regional director of Target Philadelphia
- Established and operated 3 new Target districts and 18 stores in Pennsylvania, New Jersey, and Maryland
- Significantly attained a critical turnaround for the Atlanta Target market, while seamlessly instituting two of the market’s first SuperTargets as district team leader
- Played a lead role in launching a successful college recruiting program at Target Philadelphia, which delivered 167 management employees in three years; successfully generated more new hires from college campuses than all other sources
- Received acknowledgment as the “District Team Leader of the Year,” for unparalleled performance in ensuring bottom-line results in sales, profit, expense, guest service, and executive development
RECENT EXPERIENCE
BANFIELD PET HOSPITAL - San Francisco, CA
FIELD DIRECTOR FEB 2010–PRESENT
Ensure alignment of day-to-day operations of 19 Bay Area Pet Hospital teams of 50 DVMs and 300 paraprofessionals with established standards and guidelines. Provide clear direction and coaching to veterinary medical teams in delivering utmost quality care and service while enhancing practice care for most pets and clients; thus, increasing efficiency, productivity, and profitability. Spearhead diverse teams to ensure timely delivery of outstanding, high-quality medical care, client service, and business results. Guarantee full compliance with practice and regulatory protocols, policies, and procedures. Boost and promote the Banfield brand by establishing hospital teams and adhering to various medical and non-medical standards.
KOHL’S - McDonough, GA
DISTRICT MANAGER AUG 2007–AUG 2009
Supervised and coordinated daily operations of 11 stores in South Atlanta and South Georgia, which involved generating $180M in annual sales.
BORDERS GROUP INC, BORDERS - Ann Arbor, MI
ZONE VICE PRESIDENT, S/SE MAY 2006–AUG 2007
Displayed unsurpassed leadership in streamlining overall operations of 131 stores across 12 districts, in Maryland, Washington DC, Virginia, Georgia, Florida, Mississippi, Tennessee, Texas, and Puerto Rico; along with yielding $650M in annual sales.
TARGET CORPORATION - Springfield, PA
REGIONAL DIRECTOR NOV 2002–MAR 2006
Provided expert oversight to the daily operations of 64 to 72 stores located in Pennsylvania, New Jersey, and Maryland; while producing $2.4B to $2.8B in annual sales. Instilled vision and led a team of 11 regional executives, including 8 district team leaders. Established and promoted a peak-performing store organization to successfully drive and sustain brand equity. Initiated and executed several corporate programs and best practices to boost margin and profits while achieving expense control and budget targets. Recognized and captured new business opportunities in collaboration with the headquarters.
Other Positions Held:
DISTRICT TEAM LEADER, Milwaukee WI, Buffalo NY, Atlanta, GA
SPECIFIC POSITION-HEADQUARTERS SPECIAL ASSIGNMENT, Minneapolis, MN
FIELD MERCHANDISER, Naperville, IL (Chicago Market)
STORE TEAM LEADER, Batavia, IL
EARLIER CAREER
KOHL’S DEPARTMENT STORES - Vernon Hills, IL
STORE MANAGER
VENTURE STORES (May Company) - Oakbrook Terrace, IL
REGIONAL MERCHANDISE MANAGER
CO-MANAGER / ASSISTANT STORE MANAGER (Schaumburg and Chicago, IL)
EDUCATION
MASTER’S DEGREE IN BUSINESS ADMINISTRATION: 2005
California Coast University - Santa Ana, CA
BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION: 2002
California Coast University - Santa Ana, CA
ASSOCIATE’S DEGREE IN GENERAL STUDIES: 1995
McHenry County Community College - McHenry, IL
Contact this candidate