Customer Service High School
Resume:
Charles Dwyer Contact
**********@**********.***
Address
***** *********** **** *** ***, Cypress, TX 77429
Profile
Objective
To obtain a knowledgeable position with a company that provides opportunities to
serve the customer and the company utilizing strong technical and customer service
skills and experience.
Availability
From October, 2012
Key Skills
Proficient or familiar with a vast array of computer, and also communication
skills including:
Microsoft Office: Word, Excel, and PowerPoint
Type: 30 wpm, 10-key by sight
Operating Systems: Windows XP, Vista, Win.7 & Win. 98
Dealt with internal and external customers at all levels via telephone or email,
ensuring successful communication
Education
2004 to 2008
High school Diploma- GPA: 3.7
Cy- Fair High school
2012 - Present
Associate of Applied Science Degree in Electrical Engineering Technology
ITT Technical Institute, Houston, TX
Expected Graduation March 2014
Current GPA 3.5
Work Experience
City of Houston, Houston Police Dept. Houston, TX 06/2007-08/2008
Internship
Summer Internship: worked at substation with Gang taskforce. Rode with officers
on patrol, data entry into Excel, fleet maintenance (recorded patrol car mileage);
participated in weekly luncheon with city officials and the Mayor of Houston.
Newks Express Cafe
Part-time job
Station trainer, and also Prep Supervisor
2011-Present
My former job title was cook supervisor. I Responsible for making sure pizza was
available to customers and keeping the kitchen clean and safe at all times.
Also trained new employees who were new to station as well as the company.
FedEx
Houston, TX
Crew Leader/ Package Handler
2010- 2011
Unload packages and parcels on and off trucks.
Keep records of completed jobs and discrepancies to supervisors.
Carry and lift packages that weigh up to 100 lbs.
Handling and stacking boxes to keep items in their contents intact and unharmed.
Best Buy Inc.
Houston, TX
Warehouse Specialist
2008-2010
I am responsible for all of the receiving and shipping of merchandise.
I also am responsible for merchandising the sell merchandise to customers,
offering them total solutions for their entire store when product comes in and
performing an entire price audit.
Activities and Interests
Foreign languages
Currently learning Spanish as a second language
Fitness/Health
Working out, basketball, soccer
Traveling
Spain, Puerto Rico, Columbia, Italy, Japan
Languages
Spanish (beginner/fair)
English (native)
Contact this candidate