Customer Service High School
Resume:
Stephanie S. Williams
Greenwood, SC **************@*****.***
Career Objective
Highly Motivated individual seeking a career in social services and case management. I desire to
work with troubled youth and their families. Dedicated with a strong record of developing customer
loyalty. Possesses great decision making skills and adapts well in high-pressure situations.
Work Experience
04/10-Current Cracker Barrel Greenwood, SC
Hostess
Greet and take care of customers’ concerns, requests, and needs. Organize and
replenish outdated merchandise. Cooperate and communicate effectively with
co-workers during extremely busy peak hours.
09/07-12/09 ParkSeed Company Greenwood, SC
Customer Service Representative
Sold merchandise to customers via telephone. Handled customer complaints and
demands. Made credit card adjustments, refunds and in-house merchandise
credit. Sold additional items to meet mandatory percentages each week. There
was a big layoff which caused me to have to leave this position.
08/04-05/05 Self-Regional Healthcare Greenwood, SC
Assistant Medical Records Specialist
Assisted with managing patient files, kept track of patient visits, reasons for visits,
and discharges. I left this position because it was an apprenticeship opportunity
during my senior year in high school.
06/02-08/04 Creative Kids Daycare Greenwood, SC
Assistant Teacher
Cared for six children ages 3-5. Sat in on parent meetings, created and
conducted classroom activities and lesson plans. Chaperoned field trips and
outside activities, and helped prepare meals throughout the day. I left this position
because it was a summer job opportunity through a program.
Education
2001-2005 Emerald High School Greenwood, SC
(5-27-2005)
2005-2007 Spartanburg Methodist College Spartanburg, SC
(5-5-2007) A. A. Associate of Arts
2008-2012 Lander University Greenwood, SC
(12-15-12) B.S. Sociology Emphasis in Criminal Justice
Hobbies I currently enjoy volunteering at the Greenwood Learning Center with the Early Head
Start and Head Start programs where I am secretary on the parent committee. I have
been doing this for the last 3 years.
I was a member of the Sociology Club at Lander University where I participated in
community projects; Spooktacular for children with special needs, and the Connie
Maxwell Children’s Home yearly Christmas program.
Experience My internship began in January 2012 and ended in May of 2012 at the Bowers Rodgers
Home in Greenwood, SC. There I assisted with case management while working closely
with abused and sheltered children.
Related Skills
• Social Perceptiveness
• Public Relations
• Active Listening
Taught in:
• Juvenile Delinquency
• Social Problems
• Criminal Justice System
References:
Excellent Personal and Professional References Available Upon Request.
Contact this candidate