Customer Service Manager

George Georgiou

*******@*******.***

Mobile: 212-***-**** Home: 718-***-****

**** **** *****, ********, ** 11385

WORK EXPERIENCE

Saint Mary's Hospital Passaic, NJ.

March 2011- February 1 2013

Radiology Manager

Responsible for daily operations of all modalities, staffing, operational

assessment and implementation of service improvement, QA oversight, staff

and customer service education, work with Radiologists and staff to improve

workflow, budget and cost controls, OSHA & JCAHO compliance.

Seaport Orthopaedic Associates New York, N.Y

April 1999 - October 2010

Chief Radiology Technologist/ Manager

Responsible for Q.A. and Radiology Department functions including staffing

and training of new technologists.

Spearheaded and researched the successful conversion of digital imaging in

our Radiology Department.

Brought together Medical Director and vendors to review proposals and make

the final decision on which purchase contracts to utilize.

Created policy and procedures included in in-service of technical staff

while also arranging the hiring of new Medical Physics provider to survey

new Rad. Room to ensure compliance with Dept. of Health Bureau of

Radiologic Control.

Kings County Hospital September 1993 - March

1999

Radiology Supervisor Level 1 Trauma

Duties included scheduling of procedures and managing patient flow to and

from the department.

Responsible for coordination of patient flow between the various radiology

modalities under the LEVEL ONE environment

Maintained speed, accuracy, and professionalism at all times.

Communicated with all medical services to maintain superior patient

turnaround time while maintaining professional service within all

modalities of the Department of Radiology.

Responsible for scheduling for staff coverage, managing the department

budget/payroll, and maintaining inventory.

Columbia Presbyterian Medical Center January

1988 - July 1993

Radiology Supervisor

Radiology Department functions included staffing and training of new

technologists.

Duties also included scheduling of procedures and managing patient flow to

and from the department.

Involved with weekend administrative duties on a rotating basis to handle

any staffing emergencies.

Represented the department when any disaster/ trauma protocols had to be

initiated.

Kings County Hospital October 1982 -

January 1988

Radiology Supervisor

Responsibilities included staffing and training of new technologists.

Duties also included scheduling of procedures and managing patient flow to

and from the department.

EDUCATION

Radiologic Technology : Methodist Hospital

Sch l of Rad. Technology, Brooklyn, NY. - 1976

Associates in Liberal Arts & Science from Brooklyn College CUNY, Brooklyn

Campus - 1972

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