Customer Service Sales

Rodney Ruffin

**** ****** ******, *******, ** ***16

E-mail: ************@***.*** Phone: 901-***-****

Experience Transportation Security Administration September 2002 – Present

Supervisor

• Manage and supervise over 20 employees daily to ensure passenger safety.

• Following Federal guidelines and making sure Standard Operation Procedures are followed

by all employees.

• Being efficient in Microsoft Office to make reports to communicate with others in

management.

• Great oral communication and customer service skills.

• Being able to learn new technologies to teach to employees.

WALGREENS July 1995 – October 2001

Manager

• Increase profit margins and sales.

• Effectively manage a stores operation by scheduling, overseeing, communicating

supervising and creating a great atmosphere for work.

• Increase sales by marketing correctly, following procedures set by corporate office and

customer satisfaction.

• Effectively use Microsoft Office.

Education Arkansas State University Jonesboro, Arkansas August 1991 – May 1995

Business Management

• Received scholarship in athletics (football).

• Four year letterman in football.

• Member of Kappa Alpha Psi Fraternity, Inc.

Skills

• Proficient in Microsoft Office.

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