Project Manager Management

Larry D. Williams, Jr., MBA, PMP

**** ****** *****

Zebulon NC 27597

***********@*********.***

Home: 804-***-****

Mobile: 252-***-****

Objective:

Result driven leader seeking an opportunity to further my

career as a Sr. Manager/Director in the Information Technology

Industry. To create a partnership between business units and

IT that will establish my IT Shoppe as a first choice business

partner and profit center that will accomplish internal and

external business goals and objectives, leading to increased

revenues for the organization, stockholders and employees

alike through:

. Leadership

. High Quality

. Integrity

. Intelligence

. Loyalty

. Highly Organized Management Skills

Experience:

Capital One Financial, Richmond VA 23238, Quality Services

Manager

July 5, 2011 - Present.

Responsible for developing processes and practices necessary

to produce quality products/services and manage business risk

for Capital One's US Card, Enterprise Fulfillment Outbound

processing systems; Statements, Letters, and Enterprise

Imaging as well as acting as secondary Manger for Inbound

Systems; Payments and Embossing. I work closely with project

and program teams to ensure all requirements are met and risk

identified prior to release to production. I am responsible

for all aspects of quality project delivery (estimates,

resource fulfillment, task management, scheduling, risk

management, forecasting test case execution, defect management

and test progress metrics) totaling over 30,000 hours of

testing per year.

Responsibilities:

. Act as Integrated Test Lead for High Risk regional and

central build projects to ensure all testing flows as expected

during execution among internal and external partners.

Document and manage all risks via the Business Assurance

Strategy which is approved by all affected platform business

owners

. Leads review and audit of software products and activities

to verify quality as well as compliance with applicable

procedures and standards; provides relevant managers with

results

. Works with software projects during early stages to

establish plans, standards and procedures that will add value

to software project and satisfy the constraints of the

project

. Establishes and monitors standards for organization's

application quality process

. Monitors adherence to quality standards in development,

testing and business processes and able to produce

quantifiable metrics to measure success

. Ensures procedures and standards fit project's needs and

verifies usability for performing reviews and audits

throughout the software life cycle

. Responsible for managing relationships with peers and

customers in IT Development and various business areas

. Ensures test plans, test cases and test execution documents

are prepared per enterprise guidelines and work closely with

the programs to ensure execution of the testing is on track

. Manage direct and indirect resources effectively to achieve

project goals.

. Identification of detailed task lists for each assigned

project and creation of project plans

. Working with project team management to identify resources

and time frames for each task; identifying task dependencies,

prerequisites and publishing the initial project plan for the

assigned project

. Identification of resource contentions, project risks,

critical path items and milestones achieved

. I coordinate and monitor the activities of project team

members and obtain regular updates regarding percentage of

completion of each task on the plan

. Provides the department with in-depth system knowledge,

product and service related expertise and excellent analytical

skills

. Able to develop system requirements and specifications for

all systems supported by the department

. Must have the skills to recognize needed system enhancements

or changes based on the various departmental uses

RBC Bank USA, Rocky Mount, NC 27804, - Team Lead, December

10, 2007 - June 30, 2011

. Responsible for the day to day operations of the Software

Configuration and Release Management Team. I ensure that

the work load is distributed amongst seven Full-Time, two

On-Shore contractors and five Off-Shore contractors

. Manage test environments to ensure availability is achieved

daily according to all

SLAs, maintenance and release planning

. Ensure the day-to-day verification of all JCL planned for

production installation

. Project Manager for each planned IT release. Plan all

activities related to

Environment and Data strategy and

requirements for the projects participating in

the release to manage all risks

associated with planning and execution to meet all

goals associated with cost and time to market

. Utilize my SDLC methodology knowledge and background to

develop standards,

policy and procedure for proper JCL development and release

testing by the RBC IT departments

. Partnered with Software Configuration and Release

Management group,

Change Management team to automate the JCL

validation process which speeds

the approval process and reduces human error in the

approval process

. QA Project Manager gathering requirements for data,

environments, and testing

cycles that are executed by my team as apart of our

Released Based Testing

methodology for testing and releasing projects

. Environments Manager duties include assigning projects to

environments for development testing and ensuring the

problem management/resolution for

environment issues within QA

. Developed the migration task policy that is used to keep

the Quality Control

LPAR in synch with production as well as up to

date for proper testing for

projects supported by Quality Control as apart

of the Released Based Testing

methodology

. Developed JCL statistics used to report data to Senior

Managers on how to better improve the planning of day to

day changes as well as projects that will be undertaken to

avoid unnecessary emergency installs as well as time

consuming nightly production abends

. Developed JCL test script that describes step by step

instruction on how to verify all types of JCL are properly

coded, tested, and approved before it is allowed to be

installed into production

. Developed the QA-Application Development flow that is being

used to develop the customization needed for the Serena

Business Mashups Team Track tool that will be used to

migrate change request Peregrine Tickets from team to team

to attain the proper production approvals

. Release Coordinator responsible for the execution of the

release calendar, created the release checklist to insure

all changes including application interfaces were tested

and properly migrated through the QAC testing phases

. Used Test Director to log and track the completion of

defects found during the validation and verification of JCL

. Share Point Administrator for Host QA Control and Testing

. Developed two (2) Share Point sites as the lead for the QA

Control Documentation initiative to fully document all

application currently supported by QAC

. Standards Control Board member responsible for approving

and developing standards for the organization as it

pertained to application development and quality assurance

testing, validation, defect logging and approval

Branch Banking and Trust Operational Center (BB&T),

Wilson, NC 27894;

Branch Automation Systems May 31, 1998 -

December 7, 2007

. Team Lead/Management Experience (May 2005 - August 2006)

. The day-to-day operations of the distributed and host

aspects of the group.

. The leader and manager of two front-end and three host

programmers along with two systems analysts

. Established the release schedule of the Teller

Application and prioritizing the work request for the

release

. Proper resource allocation as well facilitating all

meetings during the release cycle as well as ensuring

that all testing was properly completed and signed-off

upon by the Lines of Business and affected Business

Units to ensure a timely and accurate PC Teller

application implementation

. Developed system and application documentation for SOX

compliance as well as for training and production

support

Project Management

. Managed the IT development lifecycle for a major cost

savings and

revenue earning project as it affected the Coin

and Currency Application, Branch

Automation Systems and the Bank Branch network

as a whole

. Acted as a vendor liaison between four vendors and the

affected IT units

Disaster Recovery SME

. Subject Matter Expert for the Disaster Recovery Team for

the PC Teller and BankPro host

Applications responsible for establishing the testing plan,

execution,

reporting and verification upon the

completion of the 72 hour testing cycle

Change Control Liaison

. Represent the PC Teller application as the SME to oversee

that any change that is

being planned or made will not have adverse

repercussions for the application

. Oversee the testing, reporting, and resolution with any

issues that arise before said

changes are introduced into the production

environment

Application Development Experience - Programmer Analyst II

. Subject Matter Expert - Change Control Board for PC

Teller/BankPro

. Sarbanes-Oxley SME for PC Teller and BankPro

. Lead Host Programmer for the Branch Item Truncation (BIT) Project

including

the bank-wide rollout of the BIT System

. Responsible for the BIT System upgrade due to the upgrade of the

Deposit System

. Developed the online verification screens for the Branches

currently using BIT,

along with the documentation the training department uses when

a branch is converted to the BIT System

. Lead Programmer for the Cash Ordering (Coin & Currency System)

Co-lead mainframe programmer for Teller Machine Conversion

. Used Easytrieve to create online order/shipment verification

reports branches use that the armored carriers sign upon receipt

. Used Easytrieve to create reports for Lines of Business during

user acceptance testing for department projects

. Helped to develop CICS test/development region for Online Systems

Services

. Subject Matter Expert(SME) for Y2K conversion and was Programming

Lead for the Antinori Software, Inc. and INNOVASION (ASI Research

Tracking System) application, and Production Emulation Testing

(PET)

. Lead Programmer for the Maryland Federal/Franklin Bank Corp

merger (ASI System) SME for Production Emulation Testing, Y2K

readiness(ASI System)

Applications Programmer Analyst/Deposit Systems, April 1997

- May 1998

. Converted legacy programs to be Cobol II/370 and Y2K

compliant

. Developed Flow of control (Flow Charts) for numerous

conversions and mergers

. Maintained programs to enhance functionality as well as

system wide reporting

Skills

. Organizational Development

. Leadership

. Management

. Project Management

. Technical

HP Quality Center, Soap UI, Agile Testware, Clarity, Clear Quest,

Serena Business Mash-ups and ARM, SharePoint, COBOL/390, eCOBOL,

JCL, TSO/ISPF, Expeditor, Change Man, Easytrieve, Visio,

Flowcharting PDQ, File-Aid, Abend-Aid, CICS, MS Office Suite

Education:

PMP Certified; 02/07/2011

University of Phoenix, Phoenix AZ 85040

. Masters of Business Administration

. Concentration in Technology Management

. Start: July 2004

. Finish: August 2006

East Carolina University, Greenville NC 27858

. B.S. in Computer Science

. Concentration in Systems Programming and Data

Processing

. Start: August 1993

. Finish: May 1998

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