Project Manager Quality Assurance

N. A. KHALIFA

Phone: 804-***-**** (C)

E-mail: ********@*****.***

US Citizen

Security Clearance: Public Trust

PROFESSIONAL SUMMARY

Over 6 years of experience in the field of Information Technology with emphasis in Software Quality Assurance and Software Development Life Cycle (SDLC).

Extensively experienced in web-based application testing using System testing, Functional testing, Integration testing, Regression testing, UAT .

Experienced in various domains like Banking, Finance, Retail applications.

Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based applications.

Developed use cases, user interface specifications, and user requirement specification documents.

Experienced in formulating Test Plans, Test cases, Test Scenarios, Test Approach and set up testing environment.

Experienced in Writing Training documents, Traceability Matrix.

Solid Experience on tools like Quick Test Pro, Quality Center, Visual Studio, Load Runner.

Proficient in overall Defect Management/Problem solving including tracking bugs and reporting using Quality Center and Test Manager

Experience on Writing complex SQL queries and PL/SQL procedures to extract data from various source tables to perform database testing.

Experienced in designing and implementation of Various Frameworks in QTP.

Analyzed the Load runner results to measure the average CPU usage, Response time, Transactions per Second.

Working knowledge of CMMI. Experienced in Internal CMMI Audit process.

Worked extensively with Load runner Controller to create Test Scenarios and generate performance reports.

Experienced in Performance Testing with Load Runner on protocols Web (HTTP/HTML) and Web Services.

Worked on System Performance Testing Methodologies like Load, Stress and Endurance Tests.

Experience with Fast paced environment like Agile Methodology.

Developing and maintain Test scripts, analyzing bugs and interacting with development team members in fixing the defects.

Quick Learner and adapt to the new tools and technologies and evaluate their test applicability.

Team Player with good technical, analytical and communication skills.

Extensive customer service ethics; Superior interpersonal and leadership skills; Fast learner and highly trainable.

PROFESSIONAL EXPERIENCE

Supreme Court of United State, Washington, DC

Quality Assurance Analyst November, 2012 -Present

Responsibilities:

Manually created Test Cases, Test Scripts in excel spreadsheet template and Traceability Matrix between Requirements to Test Cases/Scripts and code.

Reviewed business requirements and technical specification documents.

Performed specification analysis, created test cases, test plans, tested software applications, and logged defects, worked with development team in resolving defects and assisted in production issues resolution & re-testing.

Designed Detailed Functional, Integration, and System Test Cases that map back to detailed requirements.

Weekly Status meeting with Development and Management teams to discuss bugs and other issues.

Created Test Cases and test scripts for UAT and coordinated with the UAT Team and Project manager and performed User Acceptance Testing with the Users

Reviewed requirements for testability and usability, consulted development staff with regards to system functionality.

Extensively involved in writing, executing and analyzing UAT, Database Checkpoints, and Data Driven Test Scripts for all the projects using Quick Test Professional.

Involved in writing SQL queries, Database Checkpoints to verify data quality and calculations, reviews using QTP.

Developed functional and regression automated testing solutions using QTP and data driven techniques.

Documented Test plans Test Strategy, and Test Matrixes.

Worked with Quality Center to trace the requirements, write the Test Cases in the test plan, execute the Test Sets in the test lab and track the Defects logged in the defects module.

Used Microsoft excel and Word 2003 to document the test status reports and the test data.

Involved in tracking, reviewing, analyzing defects using the Test Manager.

Performed Backend testing by extensively using MS SQL Server queries to verify the integrity of the database.

Validate the 508 testing and ensuring that the deliverable meets US DOJ requirements.

Developed a fully accessible, Section 508-compliant web site.

JAWS and Dragon was used to implement the 508 testing on the project.

Conducted Regression testing for needed modules based on the amount of defects.

Performed Automation testing using Visual Studio and enhanced the scripts by Verification and Validation steps in Test Manager.

Developed User Defined functions to support the automated scripts. Used the Data driven Testing using Test Manager.

Generated Change Requests for failed test cases and assigned them to responsible developers.

Categorized bugs based on the severity and interfaced with developers to resolve them.

Coordinated with the developers in resolving the testing defects.

Participated in Test Process Improvement discussions and advised the training and Strategies to implement and enhance the Testing process.

Involved in the maintenance of the application after rolled over in production.

Environment: Visual Studio, QTP, Quality Center, Jira, 508-Compliance JAWS, Dragon, HTML, XML, VB Script, SQL Server, Java Script, Ajax, MS Office tools, SQL, VSS, Agile, MS Outlook, Windows XP.

Department of Labor, Washington, DC

Quality Assurance Analyst May, 2011 – November, 2012

Responsibilities:

Reviewed requirements for testability and usability, consulted development staff with regards to system functionality.

Documented Test Strategy, Test plans and Test Matrixes.

Manually created Test Cases, Test Scripts in excel spreadsheet template and Traceability Matrix between Requirements to Test Cases/Scripts and code.

Worked with Quality Center to trace the requirements, write the Test Cases in the test plan, execute the Test Sets in the test lab and track the Defects logged in the defects module.

Used Microsoft excel and Word 2003 to document the test status reports and the test data.

Involved in tracking, reviewing, analyzing defects using the Quality Center.

Performed Backend testing by extensively using SQL queries to verify the integrity of the database.

Conducted Regression testing for needed modules based on the amount of defects.

Performed Automation testing using QTP on Web based (Browser) application and enhanced the scripts by adding Checkpoints, Verification and Validation steps in QTP.

Developed User Defined functions to support the automated scripts. Used the Data driven Testing using QTP.

Generated Change Requests for failed test cases and assigned them to responsible developers.

Categorized bugs based on the severity and interfaced with developers to resolve them.

Developed automated load test scripts using Virtual User Generator and created Virtual Users to replicate the real time users in Load Runner.

Modified Scripts and passed dynamic values using Parameterization and Correlation.

Monitored different graphs like Transaction Response Time and Analyzed Server Performance Status, Hits per Second, Throughput.

Coordinated with the developers in resolving the testing defects.

Participated in Test Process Improvement discussions and advised the training and Strategies to implement and enhance the Testing process.

Involved in the maintenance of the application after rolled over in production.

Environment: QTP, Quality Center, Load Runner, HTML, XML, VB Script, SQL Server, Java Script, Ajax.

Wachovia (Wells Fargo), Richmond, VA

QA Analyst

Feb, 2009 – Apr, 2011

Responsibilities:

Involved in attending Scrum meetings and gather business requirements and coordinate with business analysts and developers to convert Sprints to testable requirements.

Created of templates for writing Test Plans, Test Scripts, Test Matrixes and Test Summary Reports.

Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.

Worked with development and business teams to define requirements and document decisions.

Uploaded the automation scripts to Quality Center and executed them from Test Lab module of Quality center.

Maintained and Managed Test Assets in Quality Center using Requirements, Test Plan, Test Lab, Defect Modules for Defect Tracking and Requirement Tractability.

Wrote SQL queries to set and validate the data.

Planning on regression testing for needed modules based on the amount of defects.

Performed Data-driven testing, Regression testing using QuickTest Professional.

Used descriptive programming to define the objects that appear in dynamic data frames using VB Script in QTP.

Performed Automation testing on Web based (Browser) application.

Developed the automation scripts in QTP and Load runner for functional and Performance Testing.

Involved in Performance Testing using Load runner.

Performed Smoke, Endurance and Stress Testing.

Sharing the reports with Project manager.

Defects were reported, tracked, and reviewed.

Involved in Release support - Release to QA, involved in environment setup, testing the release process.

Environment: Quick Test Pro10, Load runner, Quality Center, VB Script, Windows, Agile Methodology, MS Office tools, SQL Server, HTML, XML, VSS.

Best Buy, Richmond, VA

Test Engineer Jun, 2006 - Jan, 2009

Responsibilities:

Analyzed, Understood and Estimated requirements.

Developed Test Cases and Test Scripts based on Business Requirements.

Planed, Prepared and updated scripts using TestDiretor.

Involved in writing SQL Queries to check Data integrity.

Developed Automation Scripts in QTP for Functional testing and Regression Testing.

Managed Objects in the Object Repository, parameterized tests in Global and Local Data Tables.

Inserted check points to check for text, text area and standard properties of an object using QTP.

Performed Integration testing to check the flow of application.

Performed User acceptance testing in the final phase of software development process to check the functionality of the software.

Tested the application on different browsers as a part of Workstation compatibility testing to maintain cross-browser functionality.

Written Both Positive and Negative Test Cases.

Extensively compared several data feeds using comparison software.

Generated Weekly Reports, Defect Reports and Customized Summary Reports.

Environment: TestDirector, QTP, Microsoft Windows, Microsoft .NET Framework, IIS Web Server and SQL Server.

COMPUTER SKILLS

Testing Tools : Quality Center, QTP, Load Runner, Soap UI, TestDirector, Visual Studio.

Defect Tracking : Defect Tracker, Bugzilla and Test Tracker, Test Manager.

Databases : SQL Server, Oracle and MS Access.

Web Technologies : ASP, XML, HTML, VB, VB.Net, ASP.Net.

Servers : Web logic, Web Sphere, Apache.

Languages : C, C++, C#, SQL, PL/SQL, Core Java, VB script, Java Script.

Operating Systems : Windows, UNIX.

Methodology : Waterfall, Agile and V model.

EDUCATION: Master of Science, University of Rajshahi, Bangladesh

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