Customer Service Administrative Assistant
Resume:
Kayla Sadie Gray
Upland, CA
91784
*********@*******.***
Experience
Hostess, TGI Friday’s, July 2012-Present
Job Responsibilities:Supervises and coordinates activities of dining room personnel to provide fast and courteous service to patrons: Schedules dining reservations and arranges parties or special services for diners, Inspects Dining room, Serving Stations, and Restrooms for neatness and cleanliness, Greets Guests with Enthusiasm, Cash Register Responsibilities with To Go Orders, Phone Responsibilities in Communicating Messages to Managers, Taking Dining To Go Orders, and Providing Guests with any Requested Information, Assisting Servers and Staff with Any Customer Needs and Questions, Promoting Company Specials and Increasing Sales.
Lighting and Sound Technician/Stage Manager, Campbell Hall Industrial Development at the University of California Santa Barbara; Santa Barbara, CA February 2011-Present
Job Responsibilities: Preparation of electronic equipment for University events, Lighting and Sound Design, Stage Management of Performers and Guest Lectures, Assembly and Testing of Professional Sound Equipment, Stage Management of Lighting and Sound Technicians, Organization of Corporate Book Signing Engagements
Sales Associate, Victoria’s Secret; Santa Barbara, CA-October 2010-December 2011
Job Responsibilities: Enthusiastically Greeting Customers, Organization of Merchandise Displays, Awareness of Loss Prevention Protocols, Sensitivity and Effectiveness in Assisting and Answering Customer Questions or Issues, Operation of Computerized Cash Register, Inventory of Company Merchandise, Training in Company Protocols, Multi-tasking Apparel Organization and Superior Customer Service
Administrative Assistant, Visiting Angels; Glendora CA June 2006-August 2007
Job Responsibilities:Operation and Organization of Computer Based Scheduling System, Telephone Communication with Prospective Clients, Preparation of Company Events
Education
University of California Santa Barbara; Santa Barbara, CA, September 2008-June 2012 Graduated with a Bachelor of Arts Degree in English, and an Education Minor
Volunteer experience
Brandon Elementary; Goleta, CA, September 2011- March 2012 -Several times a Week Assisting in a Third Grade Classroom:Assisting Special Needs Students, Helping Preparation and Organization of Material with the Teacher, Administering Tests and Classroom Activities
Isla Vista Elementary School; Isla Vista, CA March 2012-Present Teaching in an ESL Program: Leading the Advanced Group of Spanish Speaking Adults in English Pronunciation, Guiding English Grammar Activities, Designing and Administering English Lessons
Goleta Boys and Girls Club; Goleta, CA March 2012-Present Assisting in a Boys and Girls After School Program: Guiding Students through Games and Learning Activities, Teaching and Assisting in use of Computer skills such as Typing and Powerpoint Presentations
Skills
Strong Verbal and Personal Communication Skills, Computer Efficiency, Extensive Experience in Providing Genuine Customer Service, Basic Spanish Communication, Effective at Multi-Tasking, Commitment to Punctuality, Accuracy and Attention to details, Approachability and Adaptability, High Level of Energy
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