Sales Associate
Resume:
ROBERT VOLK
*********@*****.***
TECHNICAL QUALIFICATIONS
. IBM Mainframe Systems - 360, 370, 4381, 3090, AS400, DEC. Mainframe-
OS - DOS, BAL, HASP, JES2, AS400 CL, Compatibility Operating Systems.
Tape drives, reel-to-reel and cartridge General familiarity with large-
scale printers and numerous line printers. Windows 98, Windows XP and
Windows 7. Microsoft Office.
PROFESSIONAL EXPERIENCE
. AT&T
West Teleservices
1315 Financial Blvd
. 775-***-**** Reno, Nevada August
2011 - March 2012
Sales Solution Consultant
o Implemented selling expertise to cross-sell or upsell each account.
o Acted as a support for field sales efforts with their assigned
accounts.
o Prepared sales documentation, activity reports, and forecasts as
required.
o Responsible for a combination of inbound/outbound telesales
activities.
. Better Business Bureau
991 Bible Way
. Reno, Nevada 1999 - 2000
Sales Associate
o Outbound inquiries to prospective customers, both new and renewals.
o Scheduled appointments for mobile sales associates based on
outbound inquiries.
o Re-work and create canvassing lists.
. Harrah's Hotel and Casino
. 219 N Center St
. Reno, Nevada
. 775-***-**** 1987 - 1999
Heavy-duty Cleaning Specialist
1995 - 1999
o Worked scheduled and last-minute duties according to daily
assignments.
o Worked special cleanup details for City of Reno.
Senior Computer Operator Lake Tahoe, NV
1987 - 1995
o Ran 3 IBM AS4000s: Gaming (casino); hotel, general accounting and
payroll applications; research and development applications.
o Ran separate DEC online slot applications.
o Processing, printing, scheduling, distribution, tape library
maintenance (standard labeling).
o Prepare reports for dispersal and disperse reports for pick-up by
appropriate departments, including month/quarter/year-end
processing.
Main Cage Cashier Lake Tahoe, NV 1985 -
1987
o "Soft count"- count, balance and reconcile table games banks
o "Coin room"- count, balance and reconcile where the coins were
counted and wrapped
o Count and cash in chips/negotiate and cash checks/credit checks
o Buy and sell beginning and ending banks
o Balance and reconcile bank after all transactions
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