Customer Service Sales

***** ***** **., ***********, **. ***** 440-***-****

*********@*****.*** Warner L McConaughey

Objectiv To obtain a long term career position in a Management/Purchasing/Human

e Resources/ Skilled Labor position where the skills, Education, and

experience I currently possess will be stimulated and challenged on a

daily basis.

Experien

ce 2012 -2013 North Coast Ferrous Supply,

Inc. Cleveland, Ohio

Heavy Equipment Operator

Safely operate and maintain Komostu PC300 excavator, Linkbelt Track

Magnet, and Hammel VB950 Grinder/Shredder.

Perform some routine maintenance and minor repairs on above listed

equipment.

2010-2012. Rosby Resource Recycling, Inc./ Buckeye Roll Off and

Trucking Brooklyn Hts., Ohio

Recycling Production Manager/Heavy Equipment Operator

Supervise 10-15 men sorting construction and demolition debris and men

operating heavy equipment.

Conduct safety reviews and ensure safety guidelines are met for all

state, local, and OSHA guidelines.

Safely operate and maintain various heavy machinery such as; excavators,

loaders, grinders, trommel screens, and sorting/recycling machines.

Responsible for daily and weekly production reports as well as

maintaining employee discipline records and accident reports as needed.

Sort through resumes and job applications and conduct interviews for new

hires.

Inside/Outside Sales/Customer Service/Business Administration

Provide customers top quality service, order processing, and price

quotations for Roll off container services.

Schedule trucks for customer deliveries and pickups.

Basic day to day business administration duties and collections from

customers

2008-2010. A2Z Motorcycle Parts, LLC. Lorain, Ohio

President / Operations Manager

Conduct day to day operations management of retail, wholesale, and

service motorcycle parts/service center.

Conduct all purchasing / buying / shipping and invoice tracking

Manage all Human Resource activity such as interviewing, hiring, pay

role, ETC...

Manage all shipping and receiving.

Manage all sales and customer service

Manage all of the day to day operations of a small business and

employees.

Manage all bookkeeping accounts payable, accounts receivable, and

banking.

2001-2006 American Hood Systems, Inc/Hoodmart

Inc. Elyria, Ohio

Online Store Manager/Insides Sales/Customer Service Tech.

Provide and maintain all aspects of customer relations, from price

quotations, order processing, analyzing architectural submissions to

provide specs and recommendations of a custom product that meets specific

code standards, to tracking all sales from production to shipment.

Analyze and make recommendations to management to improve procedures and

trends in the areas of marketing and service to increase efficiency and

promote customer satification and loyalty.

Provide documentation and communication of sales/sales projections, as

well as suggest efficient processes to promote rapid problem solving.

Implemented and created all sales and shipping data reports for upper

management.

Maintain, create, and update all specification data (spec sheets) on all

manufactured equipment available to the customers.

Educatio 1999-2001 Columbus State Community College Columbus, Ohio

n Associates of Applied Science Business Management

Major in Business Management

Minor in English/Grammar

Graduated cum laude.

2004-2004 ATS Training Services

Columbus, Ohio

NCCER Certification in excavating equipment and excavating industry.

OSHA Certified in Excavation safety.

Certified to operate Excavator, Bull Dozer, Compactor, Scraper.

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