STEP HEN M . BORTZ
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STEP HEN M . B ORTZ
STEP HEN M . BORTZ
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*** ******** ******* ***** • Lincolnton, NC 28092
******@*******.*** • 828-***-****
QUALIFICATIONS PROFILE
Performance-driven, insightful Lean Sensei with multi-faceted operations management experience. Proven general
management qualifications through experiences in strategic planning, profit and loss analysis, supply chain
management and inventory control, production scheduling, project management, process improvement and
occupational safety and human resource regulatory compliance.
Comprehensive experience in process improvement initiative projects, reducing variation and waste in
manufacturing processes.
Relationship-development expertise that complements the ability to aggressively improve operational
efficiencies through building team-work by providing progressive supervision, facilitating work environment
cultural changes and modeling change management techniques to front line Managers.
Proven leadership in administrating strategic solutions to complex operational complications.
Strong systems proficiencies – including Windows Office suite programs, CAD/CAM and G-code
programming language, MRP and ERP system management, also possessing the aptitude to easily learn and use
new software applications and systems as required.
PROFESSIONAL EXPERIENCE
AMMERAAL BELTECH MODULAR INC. – Reading, Pennsylvania 2006 to 2012
Built a solid record of achievement and advancement by breaking paradigms and initiating continuous
improvement activities throughout each position held.
Plant Manager (2010 to 2012)
Accountable and liable for over 110 employees occupying a 3 shift plastics manufacturing and production
operation; including profit and loss analysis, safety regulatory compliance, developing KPIs for monitoring value
stream efficiencies, employee termination liability and capital expenditure budget development.
Key Accomplishments:
Co-designed, developed and ultimately named Project Manager for the implementation of a custom
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ERP system.
Designed and implemented Corrective Action Preventive Action database (CAPA), reducing
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returned goods associated with quality defects by 30%.
Reduced direct labor costs in injection molding department by 20% while maintaining OEE at 75%.
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Reduced scrap rate by 15%, while utilizing re-grind inventory and lowering costs of materials
proportionally.
Production Manager (2008 to 2010)
Manage daily operations for a 3 shift modular belt assembly process as well as upstream assembly functions,
including; CNC machining operations, sprocket machining operations, and all warehousing/material handling
operations.
Key Accomplishments:
STEP HEN M . BORTZ
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• Accountable for the indirect management of over forty production employees through a management
team consisting of 3-Shift Supervisors, 3-Quality Inspectors, a Warehouse Manager and a Machining
Manager
• Facilitated project management of executive initiated continuous improvement events, including;
improved on time delivery from 87% to 98%, facilitated value stream kaizen event for entire
production flow, conducted 5S events in various operations, and developed SOPs for core
competencies.
Belt Department Supervisor (2006 to 2008)
Managed daily operations for a 3 shift modular belt assembly process.
Key Accomplishments:
• Developed and administrated the management of a production schedule for operations required in the
companies’ value flow, including: production planning, CNC machining, production volume
monitoring and scheduling delivery deadline requirement fulfillment.
SUMMIT QUEST ACADEMY – Ephrata, Pennsylvania 2005 to 2006
Team Coordinator
Accountable for all aspects of operational functionality of an adolescent mental health unit in a Residential
Treatment Facility. This included the indirect management of over 30 Residential Staff through 3 Residential Team
Lead positions for a 3 shift, 24 hour, state regulated operation.
KEYSTONE RESIDENCE – Lancaster, Pennsylvania 2001 to 2005
Program Director
Accountable for all aspects of operational functionality for 3 MH/MR state regulated programs including budget
development, State regulatory compliance and observance and the supervision of operational activities for these
programs.
WATUAGA OPPORTUNITIES – Boone, North Carolina 1999 to 2001
Student/Direct Care Associate
Served as a Direct Care Associate for a MH/MR Residential Group Home while completing degree program at
Appalachian State University.
EDUCATION AND CREDENTIALS
Graduate level accomplishments leading to Masters in Business Administration
ALVERNIA UNIVERSITY – Reading, PA
PENNSYLVANIA STATE UNIVERSITY – Behrend, PA
Bachelor of Science in Industrial Technology with a Concentration in Manufacturing,
Minor in Business Administration (2001)
APPALACHIAN STATE UNIVERSITY – Boone, North Carolina
Lean/Six Sigma Certification (2008)
VILLANOVA UNIVERSITY – University Alliance
LEAN SENSEI
STEP HEN M . BORTZ
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CERTIFICATION NUMBER: VILC071039
Professional Training:
US Navy Welding, Metal Fabrication, Hull Maintenance Class “A” School (1990)
Honorable Discharge (1994)