Customer Service Manager

Theresa Kinard

*** *********** ** *******, *.C.**325

864-***-**** (Hp) (Cp) 864-***-****

Email address- *******.******@***.***

Objective: My desired position is to to be an associate in the business profession while using my skill of medical billing/ coding. I would be an asset to the company. I also have very good communication skills.

Employment Experience

Assistant Manager- Family Dollar- Laurens S.C.29360

May 2012- to present

Responsible for operating store, greeting customers and providing great customers service.

Responsible for overseeing others employees. Recover the store at close of day. Responsible for daily deposits.

Help unload truck for stocking store.Responsible for ordering merchandise and operated cash register.

Sales person

Shoe Show -Laurens, SC

July 2010 to May 2012

Responsible for customer service duties, stocking shelves, pricing merchandise. Help unload freight and operated cash register. Did general housekeeping duties.

CSR

Title Max -Laurens, SC

November 2009 to June 2010

Assist customers in applying for loans, did marketing, did daily deposits,did home visits,collections by phone and in-person. Approved customers for loans.

Manager

Check into Cash -Laurens, SC

August 2003 to November 2009

Responsible for opening & closing store, did daily & nightly bank deposits.Responsible for supervision of other personnel. Approved loans, verified funds and did credit checks. I did telephone and in-person collections.

Education

Associate Degree in Business Administration with a focus on Medical Coding.

Honor graduate

AIU -Hoffman Estates, IL

8/2010 to 12/2012

Newberry High School -Newberry, SC

Honor Graduate/Diploma

1982 to 1984

References:

1. Ethel Pengergrass- supervisor/ Shoe shoe- 864-***-****

2.Tasha Miller- CSR/ Check into Cash- 864-***-****/ cp 864-***-****

3. Valerie Davis- Manager/ Check into Cash- 864-***-****/ cp 864-***-****

Skills /Qualifications

I have 10 years in customer service skills. Have computer skills,honest,flexible,goal driven, and responsible.

I am also productive, dependable, loyal, patient, and adaptable.

Contact this candidate