Customer Service Engineer

hector c. angel

**** ********* ***** ( Suwanee, GA 30024 (

***************@*******.*** ( 678-***-****

PROJECT MANAGEMENT/ENGINEERING PROFESSIONAL

SUMMARY OF QUALIFICATIONS

. MORE THAN 30YEARS EXPERIENCE IN ENGINEERING. SPECIALIZED IN PROJECT

MANAGEMENT OF MECHANICAL AND CONSTRUCTION ENGINEERING PROJECTS.

. Expertise in long-range planning for plant modernization, cost analysis,

new product startup and research.

. Effectively able to communicate complicated concepts in an understandable

manner, matching the message to the audience. Maximize resources to

achieve customer satisfaction and increased productivity, meet deadlines

and goals. Implement and coordinate both strategic and tactical plans to

enhance performance.

. Adept and experienced in problem solving and providing solutions.

Excellent qualifications in leadership and interpersonal communications.

Bilingual: English and Spanish.

. Persuasive, with ability to communicate effectively with culturally

diverse audience. Public speaking and executive management briefing

experience.

. Demonstrated leadership abilities with strong interpersonal and

communication skill. Ability to work successfully with internal staff,

Government agencies, Vendors, Contractors and Customers.

. Computer skills include MS Office Suite, MS Project, AutoCAD, SAP .

Professional Experience

PLANT ENGINEER FEBRUARY 2012 - FEBRUARY 2013

FPL Food, LLC Columbia, SC

A leader in beef production and distribution.

. Prepare Engineering analysis of Projects to Include: Preliminary design,

calculations, life cycles, equipment selection, construction design and

coordination.

. Working knowledge of CAD Tools, Knowledge of applicable federal, state

and local regulations and codes. Prepare and interpret blueprints,

schematic drawings, layouts and other visual aids.

. Primary responsibility is to manage project issues, budgets, and

schedules.

. Perform engineering duties surrounding the following; mechanical devices,

components, environmental control, automated manufacturing equipment and

facility structures.

. Prepare technical construction specification.

. Oversee installation, operation, to ensure that machines and equipment

are installed and functioning according to approved specifications.

. Develop and test models of alternative machinery and equipment designs

and processing methods to assess the feasibility, operating conditions

effects and necessity of modification.

. Estimate cost and submit bids for engineering construction, equipment and

facility upgrades.

. Establish and coordinate the safety procedures, service schedules,

Quality specifications, Operational specifications and Sanitation

specifications into the design of each project.

. Write performance requirements for product development or engineering

projects.

. Recommend design modifications to eliminate equipment or system

malfunctions.

. Perform all training in full compliance with all company, state and/or

federal safety and environmental regulations, on new projects or existing

systems.

. Participate in the budget making process for the maintenance department

. Participate in the process/systems involving governmental regulatory

bodies such as EPA, OSHA, USDA, DHEC and other government bodies

. Participate in the compliance with company risk management plan/process

safety management plan (PSM) HVAC systems and Wastewater.

. Perform all other tasks as assigned by operations/plant leadership.

. Manage the maintenance department.

. Manage the IT department..

project manager January 2010 - February 2012

Consulting/Contracting: Lehigh Technologies and CSM Bakery

Atlanta, GA

. Responsible for corporate projects. Led efforts to build, expand or

modernize plant facilities and systems.

. Provided direct technical services to all platforms in support of company

goals.

. Prepared layout diagrams for manufacturing systems, product and material

flow and plant utilities and cost estimates, flow diagrams, equipment

specification sheets, economic or customer service justifications and

installation timing estimates on assigned projects.

. Ensured proper construction and installation of assigned projects within

approved cost estimates, timing and other key objectives.

. Researched and implemented latest technology in the field; managed

project using resources from the plants, contractors and consulting firms

. Met with client representatives, vendors and other stakeholders to

establish design criteria. Supervised detailed engineering.

. Maintained job progress on schedule and reported engineering progress.

. Supervised preparation of scope documents, specifications, and equipment

lists.

. Approved drawings and coordinated design with construction.

project engineer/manager corporate projects October 2007 - January 2010

pilgrim's pride Atlanta, GA

A national leader in poultry production and distribution.

. Responsible for corporate projects over $500,000 in value; led efforts to

build, expand or modernize plant facilities and systems.

. Provided direct technical services to all platforms in support of company

goals.

. Prepared layout diagrams for manufacturing systems, product and material

flow and plant utilities and cost estimates, flow diagrams, equipment

specification sheets, economic or customer service justifications and

installation timing estimates on assigned projects.

. Ensured proper construction and installation of assigned projects within

approved cost estimates, timing and other key objectives.

. Researched and implemented latest technology in the field; managed

project using resources from the plants, contractors and consulting firms

. Met with client representatives, vendors and other stakeholders to

establish design criteria. Supervised detailed engineering.

. Maintained job progress on schedule and reported engineering progress.

. Supervised preparation of scope documents, specifications, and equipment

lists.

. Approved drawings and coordinated design with construction.

project engineer/manager corporate/plant projects November 1996 - July

2007

general mills, inc. Cedar Rapids, IA

Leading company in the manufacturing of cereals, soups, ethnic food,

kid's snacks and baked products.

. Led efforts to build, expand and modernize plant facilities and systems.

. Provided direct technical services to all platforms, provided

technical/analytical support assessed effect that system change would

have on the overall systems.

. Initiated and assumed leadership responsibilities for problem solving

efforts in support of operational goals.

. Planned and prepared layout diagrams for manufacturing systems, product

and material flow and plant utilities.

. Prepared costs estimates, flow diagrams, equipment specification sheets,

economic or customer service justifications and installation timing

estimates on assigned projects.

. Prepared Construction Work Orders and Capital Projects Appropriations to

support all platforms.

. Ensured proper construction and installation of assigned projects within

approved cost estimates, timing and other key objectives.

. Planned and coordinated technical product tests.

. Researched and implemented the latest technology in the field.

. Managed and supervised project using resources from the plant,

contractors, and consulting firms.

Additional Employment

Project Engineer, RAYTHEON E & C. Birmingham, AL 1995 -1996

Corporate Staff Engineer, GMI (Pet, Inc.) St. Louis, MO 1989 -1995

Project Engineer, GMI (Pet, Inc.) Portland, ME 1986 - 1989

Project Engineer, E. I. du Pont de Nemours, Inc. Flint, MI 1982 - 1986

Technical Analyst, SIDOR (Sider rgica del Orinoco). Guayana City, Venezuela

1974 - 1975

Education And Training

BACHELOR OF SCIENCE IN MECHANICAL ENGINEERING

university of alabama Tuscaloosa, AL

Professional Development

. Certificate in Management, University of Southern Maine, Portland, ME

. Dale Carnegie Course, Flint, MI

. Industrial Mechanical Technician, Escuela T cnica Industrial,

Venezuela

. TPM (Total Productive Manufacturing) Trained

affiliations

. AMERICAN SOCIETY OF MECHANICAL ENGINEERS

. Society of Hispanic Professional Engineers

honors and recognition

. PI TAU SIGMA - MECHANICAL ENGINEERING NATIONAL HONORARY SOCIETY, MAY,

1981

. Gran Mariscal de Ayacucho Foundation Scholarship, 1976 - 1981

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