Emily Saenz
***** ******* **. ****** ** *****
*************@*****.***
Objective
To Seek a challenging position in an office environment to enhance my
knowledge, with a corporation that offers the opportunity for growth
and advancement with a position based on my work performance. Bilingual
in Spanish/English, self-motivated, dependable and professional; which
is great to bring along to a company.
WORK EXPERIENCE
Criskel Home Health Inc.
Personal Attendant/Caregiver Richardson, TX
Full-Time duties included: 08/12 - 01/13
Promote positive, supportive, respectful
communication to the client/family and other
employees.
Provide personal care tasks to client according to
the Individual Service Plan.
Contribute to the management and efficient
operation of the agency and demonstrate effective
time management skills.
Demonstrate commitment, professional growth and
competency by attending required in services.
Promote the agency philosophy and administrative Carrollton, TX
policies to ensure quality of care. 11/11 - 05/12
The CMI Group- Time Warner Cable/Suddenlink/Charter
CRC Agent
Full-Time duties included:
Verified caller's documentation according to the
company's policies in order to provide service.
. Answered multi line telephone system.
(inbound/outbound)
Produced communication, answered public inquiries,
monitored and maintained confidential records.
Took payments over phone, ex. Credit Card, Debit
and Check by Phone. Carrollton, TX
Manage Conflicting Situations 11/10 - 05/11
Provided training and delegated task to the new
hires.
America Transfer Inc.
Location Administrator/Cashier Teller
Full-time duties included:
Provided money transfers for customers through
America Transfers Inc. software, internationally.
Wired money to sender's beneficiaries by telephone.
Verified sender's documentation according to the
company's policies in order to provide service.
Filed faxed documents and copied all transactions
made. Carrollton, TX
Bank Deposit's 03/09 - 05/10
Issuing Receipts
Manage Conflicting Situations
Produced communication, answered public inquiries,
monitored and maintained confidential records.
Provided training and delegated task to the new
hires.
Little Texans Academy
Administrative Assistant/Caregiver
Full-time duties included:
Assisted in special projects when necessary.
Answered multi line telephone system.
Maintained excel spreadsheets for daily reports.
Kept and maintained filing system.
Account receivable.
Conducted walk trough's with prospect clients.
Processed incoming and outgoing mail for the
office.
Maintained inventory of general office supplies
needed.
Ran copies, scanned documents, and faxed documents
when required.
Organized monthly planner and calendar.
Substituted different group of ages as needed.
Education- Mary Grimes High School Diploma- Graduated
Farmers Branch-2010
References- Available upon request